Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Samantha Jewett

Mountain Home,ID

Summary

Dedicated Medical Assistant with a passion for patient advocacy and collaborating with medical staff to enhance patient care. An excellent multitasker and team player, I am skilled in medical software and EMR system operations. Experienced in charting patients, taking vitals, and assessing their needs.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Patient Support Specialist

Family Health Care Clinic
02.2024 - Current
  • Assist patients with registration, appointments, and questions.
  • Coordinate insurance coverage and authorization.
  • Manage and organize medical records.
  • Communicate well with patients, doctors, MAs, and nurses.

Office Administrator

Caliber Collision
01.2022
  • First point of contact for all customers both in person and over the phone.
  • Analyze situations, listen effectively, communicate clearly with customers, and solve problems.
  • Give customers information about our processes.
  • Run payments

Reservation Agent

Alaska Airlines
06.2023 - 09.2023
  • Provide information to guests.
  • Respond to guests' inquiries.
  • Investigate fares and availability for guests.
  • Provide details and options.

Customer Service Representative

Caliber Collision
10.2022 - 01.2023
  • First point of contact for all customers both in person and over the phone.
  • Help all customers with questions and complaints.
  • Give customers information about our processes.

Server

Savery Lane
07.2022 - 10.2022
  • Serviced guests with food and beverages at their requests in a timely, professional, and friendly manner.
  • Provided the best customer service possible to give the customers a good experience so they would want to work with us again.
  • Learned and memorized the menu to advise customers and upsell menu items.
  • Ensured guests were pleased with their visit.
  • Made sure the restaurant was clean and tidy at all times.

Education

Associate of Arts -

Treasure Valley Community College

Southwestern Oregon Community College

High School Diploma -

Rimrock Jr Sr High School
05.2021

Certified BLS / CPR -

American Heart Association

Skills

  • Strong Work Ethic
  • Flexible and Adaptable
  • Customer Service Skills
  • Work Site Cleaning and Organization
  • Patient Scheduling
  • Medical terminology
  • EMR / EHR
  • Phlebotomy

Certification

  • CMA - Certified Medical Assistant - August 2024 - I have completed my medical assistant certificate through Treasure Valley Community College. I completed 160 hours in my externship thought St Luke's Elmore Urgent Care.
  • CPT - Certified Phlebotomy Technician - August 2024
  • EMT - Emergency Medical Technician - course completed studying for the NREMT

Timeline

Patient Support Specialist

Family Health Care Clinic
02.2024 - Current

Reservation Agent

Alaska Airlines
06.2023 - 09.2023

Customer Service Representative

Caliber Collision
10.2022 - 01.2023

Server

Savery Lane
07.2022 - 10.2022

Office Administrator

Caliber Collision
01.2022

Associate of Arts -

Treasure Valley Community College

Southwestern Oregon Community College

High School Diploma -

Rimrock Jr Sr High School

Certified BLS / CPR -

American Heart Association
  • CMA - Certified Medical Assistant - August 2024 - I have completed my medical assistant certificate through Treasure Valley Community College. I completed 160 hours in my externship thought St Luke's Elmore Urgent Care.
  • CPT - Certified Phlebotomy Technician - August 2024
  • EMT - Emergency Medical Technician - course completed studying for the NREMT
Samantha Jewett