Samantha Juarez
Nampa,ID
Summary
Proficient in using independent decision-making skills and sound judgment to impact company success positively. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance. As a dedicated and responsible individual who is seeking to use the skills cultivated over the years and to eagerly pursue new skills and experiences. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Correctional Officer
Idaho Department of Juvenile Corrections
Nampa, ID
07.2025 - Current
- Monitored and enforced safety measures to protect juveniles and maintain order within secure correctional facility.
- Conducted thorough inspections and promptly responded to critical incidents, enhancing overall safety protocols.
- Prepare detailed incident reports and maintain accurate documentation in accordance with agency policies.
- Conducted thorough assessments and documentation of behavioral and environmental conditions to ensure accuracy.
- Engaged with counselors, educators, healthcare teams, and law enforcement to promote effective rehabilitation and ensure safety objectives are met.
- Applied sound judgment and ensured professionalism while addressing sensitive and challenging circumstances.
Front of House Shift Leader
Yanni's Greek Restaurant
Nampa, ID-25-40HPW
09.2024 - 05.2025
- Managed multiple tasks simultaneously while keeping composure under pressure.
- Provided feedback on employee performance during shift changes.
- Coached and developed team members to support employee growth and development.
- Delivered high level of quality service to each patron, resulting in consistent, positive feedback from guests.
- Utilized POS systems to streamline transactions and generate reports.
- Maintained cleanliness and organization in all front of house areas to uphold brand standards.
- Assisted management with scheduling staff for upcoming shifts.
Direct Care Staff
Mana Resources
Nampa, ID, 40+HPW
05.2023 - 01.2024
- Researched community resources and services to provide accessibility and assistance to clients.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Ensured a tidy, secure, and organized patient area.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Tracked patient progress to notify healthcare team of changes.
- Engaged consistently in meetings and discussions.
- Facilitated client transactions for money management, billing, and acquiring necessities.
Bartender
The Getaway Bar & Grill
Nampa, ID, ID-40+HPW
12.2015 - 11.2022
- Monitored inventory levels and restocked materials as needed to avoid shortages.
- Employed comprehensive expertise in beer, wine and spirits to guide customer selections.
- Assisted with inventorying beverage stock and bar supplies.
- Enforced rigorous standards for the responsible serving of alcohol and maintaining food hygiene.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Managed end-of-day deposit tasks efficiently.
- Resolved customer complaints in a professional manner.
- Supported management in developing staffing schedules.
Storekeeper
Idaho Department of Health and Welfare
Nampa, ID-40 HPW
12.2017 - 07.2020
- Ensured timely order fulfillment for customer satisfaction through efficient processing of purchase requests and shipments.
- Increased operational efficiency by optimizing supplier agreements.
- Verified accuracy by comparing shipping orders and invoices against received contents.
- Handled detailed financial transactions.
- Handled insurance verification and patient invoicing tasks.
- Organized travel arrangements for employees to various conventions.
- Maintained storage areas for optimal inventory organization.
Education
Associate of Arts - Early Childhood Education
University of Arizona Global Campus
Arizona12.2027
Skills
- Strong Verbal and Written Communication
- Inventory Control
- Safe Medication Administration
- Confidential Information Management
- Familiarity with Hazmat Protocols
- Complaint handling
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Relationship building and management
- CCTV monitoring
Certification
POST Certified - 04/17/2026
Timeline
Correctional Officer
Idaho Department of Juvenile Corrections
07.2025 - Current
Front of House Shift Leader
Yanni's Greek Restaurant
09.2024 - 05.2025
Direct Care Staff
Mana Resources
05.2023 - 01.2024
Storekeeper
Idaho Department of Health and Welfare
12.2017 - 07.2020
Bartender
The Getaway Bar & Grill
12.2015 - 11.2022
Associate of Arts - Early Childhood Education
University of Arizona Global Campus