Sandy Polley
110 E South Slope Rd,id
Summary
Dynamic and detail-oriented Operator with experience at Knife River, excelling in safety compliance and effective communication. Proven ability to enhance productivity through problem-solving and teamwork, while maintaining high standards in equipment operation. Committed to continuous improvement and fostering a safe work environment, ensuring operational efficiency and quality outcomes.
Organized Operator skilled in equipment operation, safety and quality initiatives. Experienced with equipment maintenance, inspections and basic repairs. Team player and clear communicator.
Committed Operator with strong production background. Focused on maintaining team safety and meeting challenging performance targets. Skilled in managing supplies and keeping line moving smoothly.
Overview
4
4
years of professional experience
Work History
Operator
Knife River
04.2024 - 04.2025
- Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
- Maintained and cleaned equipment after each job and inspected.
- Communicated with ground team members and fellow operators to prevent safety hazards and keep materials moving.
- Enforced compliance with safety standards and regulations related to proper PPE, hand signals and equipment movements.
- Adhered to instructions from supervisors and engineers onsite.
- Followed safety protocols while operating machinery.
- Monitored fuel, oil and water levels of heavy equipment.
Rip Saw Operator
Woodgrain Millwork Inc
06.2022 - 12.2022
- Troubleshot minor issues with the rip saw machinery during operation, quickly resolving problems to minimize downtime and maintain productivity levels.
- Achieved consistent product quality by performing regular maintenance checks on the rip saw machinery.
- Provided input on new equipment purchases or upgrades based on experience with existing machinery capabilities.
- Reduced material waste with accurate measurement and cutting of wood materials for various projects.
- Assisted in training new employees on proper use and maintenance of rip saw machinery, ensuring smooth integration into the team.
- Maintained a clean work area by regularly removing debris from the machinery during operation, reducing risk of accidents or malfunctions.
Csr 1
Ameriben
02.2021 - 06.2022
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
- Developed strong relationships with clients by understanding their needs and preferences, fostering long-term loyalty.
- Handled complex billing issues, ensuring accurate invoicing and prompt resolution of discrepancies.
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Delivered outstanding problem-solving skills in addressing recurring issues that resulted in improved operational efficiency.
Education
No Degree - Heavy Highway Construction
Baker Technical Institute
Baker City, OR05-2025
GED -
Baker High
Baker City, OR01-1994
Skills
- Teamwork and collaboration
- Safety compliance
- Attention to detail
- Valid Driver's license
- Machine operation
- Efficient multitasking
- Effective communication
- Problem-solving
- Forklift operation
- Hand-eye coordination
- Equipment operation
- Flexible schedule
- Production work
- Heavy equipment operation
- Customer service
- Continuous improvement
Accomplishments
- Supervised team of 15 staff members.
Timeline
Operator
Knife River
04.2024 - 04.2025
Rip Saw Operator
Woodgrain Millwork Inc
06.2022 - 12.2022
Csr 1
Ameriben
02.2021 - 06.2022
No Degree - Heavy Highway Construction
Baker Technical Institute
GED -
Baker High
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