Santiago Sanchez

Area Coach

ES-O-EN Management, LLC (Taco Bell)

Meridian

1/2/2016 - 5/8/2025

Trained and developed team members on operational standards and procedures.
Conducted regular site visits to ensure compliance with company policies.
Implemented inventory control measures to maintain stock levels efficiently.
Coordinated staff schedules to optimize workforce productivity and coverage.
Reviewed financial reports to identify areas for cost savings and improvements.
Ensured adherence to food safety regulations during daily operations.
Collaborated with management on strategic initiatives for operational efficiency.
Resolved customer complaints promptly and professionally while maintaining a positive attitude.
Ensured all stores achieved budget targets by developing cost-effective solutions when needed.
Assisted with recruiting efforts by screening resumes, interviewing candidates, and making hiring decisions.
Provided feedback to management regarding potential issues or concerns within stores.
Led team meetings to discuss successes, challenges, and strategies for achieving goals.
Analyzed sales data to determine areas of growth or decline in the region.
Implemented quality control measures to uphold company standards.
Organized team activities to build camaraderie and foster pleasant workplace culture.
Mediated conflicts between employees and facilitated effective resolutions to disputes.
Planned and led team meetings to review business results and communicate new and ongoing priorities.
Interviewed prospective employees and provided input to HR on hiring decisions.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Recruited and trained new employees to meet job requirements.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Resolved customer inquiries and complaints requiring management-level escalation.
Fostered a positive and motivational environment to boost team morale and cohesion.
Conducted regular audits to verify compliance with company regulations and safety protocols.
Monitored store operations and identified opportunities for improvement in the area.
Recognized exceptional performance among team members through recognition awards or promotions.
Mentored and encouraged youth to develop strong work ethic by being positive role model and regularly practicing skills.