Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Santos Tena

Boise

Summary

Professional technician with high standards and focus on achieving results. Skilled in troubleshooting, repair, and preventive maintenance for variety of systems and equipment. Strong team collaborator who adapts to changing needs and ensures reliability. Known for problem-solving abilities, mechanical aptitude, and effective communication skills.

Overview

23
23
years of professional experience

Work History

Service Consultant

Boise Automotive Service
10.2024 - 05.2025
  • Assisted clients in identifying service needs and scheduling appointments.
  • Provided product knowledge and recommendations to enhance customer satisfaction.
  • Documented customer interactions accurately in the service management system.
  • Collaborated with technicians to ensure timely completion of service requests.
  • Served as a key point of contact for clients, providing expert guidance on products and services while maintaining excellent communication throughout all stages of the process.

Maintenance Mechanic

Glambia Foods
09.2013 - 01.2015
  • Conducted routine maintenance on machinery to ensure optimal performance and reduce downtime.
  • Diagnosed mechanical issues and performed repairs using hand tools and diagnostic equipment.
  • Assisted in the implementation of preventative maintenance programs to enhance equipment longevity.
  • Collaborated with team members to troubleshoot equipment failures and develop effective solutions.

Driver \ Supervisor \ Industrial Mechanic

Javier Tena Trucking
03.2008 - 10.2012
  • Supervised daily operations, ensuring compliance with safety regulations and company policies.
  • Coordinated schedules for drivers, optimizing routes to enhance efficiency and reduce delays.
  • Diagnosed and repaired mechanical issues on production equipment, ensuring minimal downtime.
  • Improved equipment efficiency by performing regular maintenance and repairs on industrial machinery.
  • Monitored vehicle maintenance schedules, ensuring timely repairs and adherence to safety inspections.

Production Line \ Packaging Operator

J.R. Simplot
10.2002 - 11.2003
  • Operated packaging machinery, ensuring optimal performance and adherence to safety protocols.
  • Monitored production line efficiency, identifying and resolving bottlenecks to enhance workflow.
  • Trained new operators on equipment use and safety standards, fostering a culture of compliance.
  • Conducted quality inspections on finished products, maintaining high standards of consistency and accuracy.

Education

Associate of Applied Science - Automotive Technology

Universal Technical Institute
Phoenix, AZ
10-1998

General Studies

Declo High School
Declo, ID
05-1997

Skills

  • Problem-solving skills
  • Stress Managment
  • Adaptability
  • Technical Troubleshooting
  • Quality inspection
  • Safety awareness
  • Hand and power tools
  • Equipment Repair
  • OSHA
  • Industrial equipment
  • Service-oriented mindset

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Service Consultant

Boise Automotive Service
10.2024 - 05.2025

Maintenance Mechanic

Glambia Foods
09.2013 - 01.2015

Driver \ Supervisor \ Industrial Mechanic

Javier Tena Trucking
03.2008 - 10.2012

Production Line \ Packaging Operator

J.R. Simplot
10.2002 - 11.2003

Associate of Applied Science - Automotive Technology

Universal Technical Institute

General Studies

Declo High School

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Santos Tena