Customer Service professional with over 12 years of extensive expertise in diverse environments, leveraging strong organizational and time management skills to enhance customer satisfaction. Skilled in food handling, safety, and infant care, with a proven track record in upselling and employee training, contributing to operational efficiency and team growth.
Overview
13
13
years of professional experience
Work History
Food Specialist
Everbrook Academy
06.2025 - Current
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Prepared food items in compliance with recipes and portioning control guidelines.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Reduced food waste significantly by implementing proper portion control and storage techniques.
Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
DAYCARE TEACHER
Family Treasure Daycare
02.2022 - 06.2025
Cultivated a nurturing learning environment, fostering children's emotional growth and enhancing social skills through collaborative activities.
Partnered with parents to provide regular updates on child development, strengthening trust and enhancing family involvement in education.
Maintained accurate records of each child's progress, ensuring tailored support and facilitating effective communication with families.
Assisted in maintaining a clean, organized, and safe environment within the childcare facility, ensuring that all students had access to necessary resources and materials.
CONSTRUCTION ASSISTANT
A.E. Construction LLC
10.2019 - 03.2020
Assisted in project site management, ensuring adherence to safety standards and timelines, which led to successful project completions.
Demonstrated a proactive attitude in learning construction processes, contributing to a positive team dynamic and project success.
Gathered and disposed of worksite debris to remove safety hazards.
Utilized construction tools and machinery to effectively complete job site projects.
FSL2
Pilot Travel Center Arby's
06.2012 - 08.2019
Delivered exceptional customer service, enhancing guest satisfaction and fostering repeat business through attentive interactions.
Coordinated with kitchen staff to ensure timely food preparation, resulting in improved service speed and positive dining experiences.
Monitored inventory levels and analyzed sales trends, enabling efficient stock management and reducing waste significantly.
Trained new employees on operational procedures, promoting a cohesive team environment and ensuring high service standards.