Summary
Overview
Work History
Education
Skills
Timeline
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SARA CANNON

Boise

Summary

Experienced receptionist known for providing top-notch customer service in high-energy settings. Strong communicator with excellent organizational abilities, ensuring smooth operations and a welcoming atmosphere for visitors. Skilled in managing phones, appointments, and administrative tasks while maintaining a professional and approachable demeanor. Eager to contribute my expertise to a thriving team.

Overview

13
13
years of professional experience

Work History

Director of First Impressions

Freedom Private Wealth
11.2023 - 07.2024
  • Welcomed clients and visitors in a professional and warm manner
  • Answered incoming calls and directing them to the appropriate person
  • Processed, scanned, and filed paperwork
  • Assisted with incoming and outgoing mail
  • Responded to routine questions and provided general information
  • Trained other employees on front desk procedures, ensuring consistency in service delivery across the team.

Administra:ve Assistant

ShadeWorks Inc
01.2021 - 01.2023
  • Handle inbound phone calls, scheduling in-home es+mates and responding to inquiries
  • Manage office guest interac+ons and address customer concerns effec+vely
  • Oversee invoicing, accounts receivable, and document organiza+on
  • Facilitate travel arrangements for team members as needed.

Recep:onist

Six One Six Vision Center
01.2018 - 01.2020
  • Welcomed pa+ents warmly and managed recep+on area
  • Handled mail distribu+on and managed mul+-line phone calls
  • Collected insurance co-pays and managed pa+ent accounts
  • Verified insurance coverage for both vision and medical needs
  • Maintained +mely balance payments through upda+ng aging reports.

Recep:onist/ Data Entry Specialist

Bish's RV Supercenter
01.2017 - 01.2018
  • Enhanced inventory management through spreadsheet development
  • Efficiently handled customer and staff inquiries via mail, email, and fax
  • Orchestrated monthly staff birthday celebra+ons for 75+ employees
  • Managed monthly mailing of 700 newsle_ers for sales representa+ves
  • Managed high volume of calls on mul+-line phone systems.

Central Intake Coordinator

Encompass Home Health & Hospice
01.2016 - 01.2017
  • Managed referral communica+on across 13 branches promptly and effec+vely
  • Screened referrals for program suitability, redirec+ng when necessary
  • Provided clear pa+ent educa+on and communica+on about services
  • Ensured accurate processing of client informa+on and service delivery.

HR Specialist

St. Luke's
01.2012 - 01.2016
  • Worked with HR professionals on new hire processes, including onboarding and documenta+on
  • Guided new employees through policies, procedures, and forms during onboarding
  • Ensured qualifica+ons by verifying licenses, cer+fica+ons, and documents for new hires
  • Managed license tracking and verifica+on in the Access database for St
  • Luke's employees.

Education

Skills

  • Administrative Expertise
  • Data Entry Accuracy
  • Efficient Scheduling & Recordkeeping
  • Clerical Operations Proficiency
  • Inventory Management Skills
  • Microsoft Access
  • Microsoft Word
  • Internet Explorer
  • Microsoft Outlook
  • Multiple Call Line Management
  • Calendar Management
  • Multi-line phone operation
  • Scheduling appointments

Timeline

Director of First Impressions

Freedom Private Wealth
11.2023 - 07.2024

Administra:ve Assistant

ShadeWorks Inc
01.2021 - 01.2023

Recep:onist

Six One Six Vision Center
01.2018 - 01.2020

Recep:onist/ Data Entry Specialist

Bish's RV Supercenter
01.2017 - 01.2018

Central Intake Coordinator

Encompass Home Health & Hospice
01.2016 - 01.2017

HR Specialist

St. Luke's
01.2012 - 01.2016

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SARA CANNON