Sarah Hursey
Albion
Summary
Hardworking problem solving employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
2024
2024
years of post-secondary education
Work History
Packaging Technician
Micropulse
Columbia City
10.2023 - Current
- Monitored quality control processes to ensure packaging standards.
- Trained new employees on packaging techniques and safety protocols.
- Collaborated with team members to streamline packaging workflows.
- Maintained a clean and organized work area to support safety standards.
- Inspected finished products for defects and proper labeling.
- Assisted in inventory management of packaging supplies and materials.
- Verified accuracy of all labels on packages prior to shipment.
Key Holder
Label Shopper
Columbia City
03.2022 - 10.2023
- Assisted customers with product inquiries and provided exceptional service.
- Maintained inventory accuracy by organizing stock and performing regular counts.
- Trained new employees on store policies and customer engagement techniques.
- Processed transactions efficiently using point-of-sale systems.
- Monitored sales floor for cleanliness and product presentation standards.
- Collaborated with management to implement promotional displays and merchandising strategies.
- Resolved customer complaints promptly to enhance shopping experience.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Provided customer service including cashiering, merchandising and restocking shelves.
- Verified accuracy of register tills at beginning and end of shift.
- Supervised bank deposits and security procedures to support store opening and closing.
- Counted and balanced registers.
Sales Associate
Goss Grocery
Columbia City
10.2021 - 03.2022
- Operated cash register efficiently, processing transactions and handling payments.
- Assisted customers in selecting groceries and products tailored to their needs.
- Stocked shelves with merchandise, ensuring organized displays and product availability.
- Maintained cleanliness and safety standards throughout the store environment.
- Collaborated with team members to manage inventory levels and restock supplies.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Greeted customers and provided exceptional customer service.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
K12 Academy Online School
Indianapolis, INSkills
- Quality control
- Packaging techniques
- Inventory management
- Customer service
- Effective training
- Problem solving
- Attention to detail
- Time management
- Communication skills
- Organizational skills
- Team collaboration
Languages
English
Full Professional
Timeline
Packaging Technician
Micropulse
10.2023 - Current
Key Holder
Label Shopper
03.2022 - 10.2023
Sales Associate
Goss Grocery
10.2021 - 03.2022
K12 Academy Online School