Sarah Norwood
Meridian,ID
Summary
Highly skilled and results-driven Senior Affordable Software Analyst with extensive expertise in Yardi Voyager. Proven track record in ensuring optimal system functionality, maintaining data integrity, and ensuring compliance with affordable housing regulations. Experienced in troubleshooting, providing user support, and creating custom reports tailored to organizational needs. Recognized for strong problem-solving abilities, effective cross-functional collaboration, and a dedication to supporting end-users. Passionate about improving system efficiency, enhancing user experience, and aligning software solutions with business objectives.
Overview
9
9
years of professional experience
Work History
Senior Affordable Software Analyst
FPI Management
08.2016 - Current
- System Administration: Manage the day-to-day operation of the Yardi platform, including system configuration, customization, and troubleshooting.
- User Management: Create, modify, and remove user accounts. Manage user roles, permissions, and security settings to ensure appropriate access levels.
- System Optimization: Identify opportunities to improve system performance and functionality. Implement updates, patches, and enhancements as needed.
- Reporting: Develop and run regular and ad-hoc reports to support the accounting, leasing, and property management teams.
- Data Integrity: Ensure data accuracy and integrity within the Yardi system, including performing audits and resolving discrepancies.
- Training & Support: Provide affordable training to end-users and offer ongoing technical support to resolve system-related issues.
- Setups: Coordinate and manage the onboarding of New properties.
- Compliance: Ensure that all properties, from setup through ongoing management, comply with affordable housing regulatory standards within the software.
- Documentation: Maintain up-to-date system documentation, including configuration settings, troubleshooting guides, and standard operating procedures.
Skills
- Yardi Software Expertise
- System Configuration & Customization
- Database Management (SQL, Data Querying)
- Report Development & Analysis
- Troubleshooting & Issue Resolution
- Data Migration & System Upgrades
- Data Integrity & Auditing
- Automation & Workflow Management
- Client Central Proficient
- User Training & Support
- Excellent Communication
- Documentation & Process Creation
- Affordable Housing Compliance (COS Certified)
- Fair Housing & Regulatory Standards Knowledge
Career Goal
Motivated and experienced Senior Affordable Software Analyst, seeking new opportunities to apply my expertise in Yardi Systems and affordable housing regulations. Aiming to contribute to an innovative organization that fosters professional growth and provides challenging, impactful work.
Timeline
Senior Affordable Software Analyst
FPI Management
08.2016 - Current
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