Satya Rizky Pangestu
Channel & Alliances Manager Government And Public Sector
Jakarta
Summary
Innovative Relationship Manager focused on developing strategic business opportunities by delivering exemplary service to each client's individual needs. Respected professional with exceptional knowledge regarding risk management.
Overview
8
8
years of professional experience
34
34
Certifications
Work History
Network Engineer Intern
PT SIMS JOGJA MEDIANET
12.2015 - 3 2016
- Monitor and analyze system performances, such as network traffic, security, and capacity.
- Manage user access to systems and equipment through account management and password administration.
- Prepare system activities and performance reports.
- Supervise maintenance of telecommunications reports.
- Develop, maintain, and implement radio telecommunications.
- Provide user support by diagnosing network and device problems and implementing technical or procedural solutions.
- Install, or coordinate the installation of new or modified hardware, software, or programming modules of telecommunications system.
- Managed multiple concurrent projects, ensuring timely completion and adherence to budget constraints.
- Installed and maintained data and voice circuits through routers, switches and WAN devices.
- Provided network support and performed troubleshooting to resolve various WAN/LAN connectivity issues.
Technical Consultant
PT SANSAINE EXINDO
04.2017 - 09.2017
- System design, network configuration, and network architecture, including device technology, site location, and technology integration.
- Take a deal with customers' challenges and build technology solutions that drive them forward.
- Map customer requirements to technical specifications for servers, storage, network, backup solutions, business continuity design, and virtualization software.
- Managed multiple projects simultaneously while prioritizing deadlines effectively under pressure through meticulous organization skills and time management.
- Assisted sales teams in closing deals by providing technical expertise, product demonstrations, and addressing customer concerns during the sales process.
Project Administrator-PMO
PT SANSAINE EXINDO
09.2017 - 08.2018
- Preparing project progress from the beginning to the end of the project.
- Administering the project budget.
- Tracking and reporting overall progress.
- Coordinate with other departments to ensure proper documents were needed.
- Ensuring if the projects are run in compliance with the organization's requirements.
- Establish and maintain documentation project on library.
- Participated in training initiatives to continuously enhance personal skills and contribute positively to the PMO''s overall performance.
- Contributed to proposal development efforts by creating detailed scopes of work and accurate cost estimates.
Junior Account Manager
PT SANSAINE EXINDO
08.2018 - 05.2020
- Serve as the lead point of contact for all customer account management matters.
- Build and maintain strong, long-lasting client relationships.
- Negotiate contracts and close agreements to maximize profits.
- Develop trusted advisor relationships with key accounts, costumer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Clearly communicate the progress of monthly/quarterly initiatives to internal.
- Developed strong relationships with clients, resulting in increased trust and repeat business.
- .Analyzed competitive landscape within the industry sector consistently staying ahead of trends that could impact existing accounts.
Junior Project Manager
PT SANSAINE EXINDO
12.2018 - 05.2020
- Improved team collaboration through clear communication and timely feedback on performance.
- Served as a liaison between technical teams and business stakeholders, facilitating effective communication throughout the project lifecycle.
- Supported senior project managers in various aspects of project planning, execution, and closure activities.
- Interacted with customers to identify preferences and specifications, fostering timeline and budget adherence.
- Participated in quality assurance efforts, reviewing deliverables for accuracy and adherence to specifications before client submission.
- Developed comprehensive documentation to provide clear guidance for project activities and deliverables.
Technical Consultant
PT VIRTUS TECHNOLOGY INDONESIA
05.2020 - 04.2021
- Managed multiple projects simultaneously while prioritizing deadlines effectively under pressure through meticulous organization skills and time management.
- Assisted sales teams in closing deals by providing technical expertise, product demonstrations, and addressing customer concerns during the sales process.
- Reduced downtime and improved productivity by providing timely technical support to clients, addressing their concerns and solving problems quickly.
- Facilitated knowledge transfer among team members by leading training sessions on new tools, techniques, or industry best practices relevant to the role of Technical Consultant.
- Assessed business requirements to create focused solutions.
Product Specialist
PT VIRTUS TECHNOLOGY INDONESIA
05.2021 - 12.2023
- Boosted customer retention by providing exceptional product support and addressing user concerns.
- Assisted with demonstrations for Sophos, TOFFS, Microfocus, Tenable & Palo Alto Networks to showcase functionality.
- Continually expanded knowledge of Sophos, TOFFS, Microfocus, Tenable & Palo Alto Networks product line.
- Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
- Collaborated with cross-functional teams to streamline product development processes.
- Researched product's technical specifications and accurately communicated information.
Channel & Alliances Manager
PT VIRTUS TECHNOLOGY INDONESIA
01.2024 - Current
- Spearheaded the development of new go-to-market initiatives in collaboration with partner organizations, resulting in increased market share and customer acquisition.
- Facilitated joint marketing efforts between the company and its partners, increasing brand awareness within target markets.
- Optimized partner-related processes by implementing best practices from other industries or organizations with similar alliance structures.
- Implemented effective communication strategies to maintain open lines of dialogue between internal teams and external partners.
- Oversaw the onboarding process for new partners, providing guidance and resources as needed for smooth integration into existing workflows.
- Identified opportunities for upselling or cross-selling within partner ecosystems, driving additional value creation for all stakeholders involved in an alliance agreement.
- Collaborated on the development of joint sales strategies that leveraged each party''s strengths for maximum revenue generation.
Education
PRIMARY SCHOOL 02 KARANGREJA
Cilacap, IndonesiaJUNIOR HIGH SCHOOL NEGERI 02 MAOS
Cilacap, IndonesiaNetwork Engineering
SENIOR HIGH TELKOM SCHOOL PURWOKERTO
Purwokerto, IndonesiaInformatics Engineering
JAKARTA INDRAPRASTA UNIVERSITY
Jakarta, Indonesia 04.2001 -
Skills
Customer Relations
Certification
CCNA Routing & Switching I (CISCO Network Academy)
Born
Purwokerto, Central Java
References
- Iwan Effendy, General Manager, Sansaine Exindo, PT, Jakarta, INA, +62 811 958686
- Linda Wahyudi, Manager, Sansaine Exindo, PT, Jakarta, INA, +62 852 17719550
- Riski Lana, General Manager, Virtus Technology Indonesia, PT, Jakarta, INA, +62 811-1669-121
- Rifki Wiener, Manager, Virtus Technology Indonesia, PT, Jakarta, INA, +62 878-8988-6127
Training
- CCNA Routing & Switching
- HCNA Routing & Switching
- HCNA Storage BSSN
- HCPA IP Network
- HCPA Server
- HCPA IT Storage
- HCSA IP Network
- HCSA IT Storage
- Optic OSN O&M
- MTCNA Training
- TOEIC Training
- Hacking and Security
- Overseas Huawei - Shenzhen
- Online Presentation Skill by Pure
- Sel Care by Pure
- Management Stress by Pure
- Maximize Yourself by Pure
- 7 Habits for Managers
- Getting things Done
- Financial literacy by Dandung Bawono
Personal Information
- Age: 25
- Date of Birth: 09/22/99
- Nationality: Indonesia
Additional Information
As the Channel & Alliances Manager at PT Virtus Technology Indonesia, I drive strategic partnerships within the government sector, fostering relationships essential for our organizational objectives. My focus is on developing a robust channel and alliances strategy that aligns with our company's goals, ensuring collaboration across internal teams for seamless integration.
Disclaimer
Hereby I declare that all information above is true and correct to the best of my knowledge.
Languages
Indonesian
Native language
English
Upper intermediate
B2
Timeline
Channel & Alliances Manager
PT VIRTUS TECHNOLOGY INDONESIA
01.2024 - Current
Product Specialist
PT VIRTUS TECHNOLOGY INDONESIA
05.2021 - 12.2023
Technical Consultant
PT VIRTUS TECHNOLOGY INDONESIA
05.2020 - 04.2021
Junior Project Manager
PT SANSAINE EXINDO
12.2018 - 05.2020
Junior Account Manager
PT SANSAINE EXINDO
08.2018 - 05.2020
Project Administrator-PMO
PT SANSAINE EXINDO
09.2017 - 08.2018
Technical Consultant
PT SANSAINE EXINDO
04.2017 - 09.2017
Network Engineer Intern
PT SIMS JOGJA MEDIANET
12.2015 - 3 2016
Informatics Engineering
JAKARTA INDRAPRASTA UNIVERSITY
04.2001 -
PRIMARY SCHOOL 02 KARANGREJA
JUNIOR HIGH SCHOOL NEGERI 02 MAOS
Network Engineering
SENIOR HIGH TELKOM SCHOOL PURWOKERTO
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