Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Savanna Brooks

Boise

Summary

Customer-focused retail associate with a solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

6
6
years of professional experience

Work History

Sales Associate

Harley Davidson
12.2023 - Current
  • Educated customers on product features to inform purchasing decisions.
  • Collaborated with team members to ensure positive shopping experiences.
  • Handled customer complaints professionally, maintaining high service standards.
  • Answered incoming calls to provide information on store offerings and services.
  • Trained new team members in cash register operations and customer service protocols.
  • Sold products by explaining unique features and proper usage to customers.
  • Fit guests for motorcycle helmets and riding gear, ensuring safety and comfort.
  • Communicated with sales representatives to gather information for enhanced product knowledge.

Team Member

Baskin Robbins
09.2022 - 12.2022
  • Helped a large volume of customers every day
  • Maintained customer satisfaction with a focus on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Effectively handled cash registers, including cash, debit and credit card transactions.
  • Maintained cleanliness of store to exceed customer standards.

Cleaner

Private cleaning company
05.2021 - 08.2022
  • Maintained clean, neat, and professional entrances.
  • Improved building cleanliness with continuous sanitizing of high-touch areas.
  • Cleaned building floors by sweeping, mopping, and scrubbing floors.
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain standards.
  • Washed windows, blinds, walls and ceiling fixtures to remove molds and dust.

Bakery Assistant

Flour Child Custom Cake Studio
07.2019 - 07.2019
  • I kept the workspace clean and up to standards.
  • Assisted main bakers with supplies and anything they requested.
  • Made front store pastries and treats.
  • Helped decorate smaller items for custom orders.

Education

High school Diploma -

Boise
Boise, ID
05.2023

Skills

  • Order fulfillment accuracy
  • Customer service and satisfaction
  • Interpersonal communication
  • Cash handling and register operation
  • Results-driven approach
  • Point of sale (POS) expertise
  • Cleaning and sanitizing practices
  • Stocking and organization
  • Deep cleaning skills
  • Commission-based sales experience
  • Visual merchandising strategies
  • Product knowledge and sales techniques

Affiliations

  • Riding and working on motorcycles
  • Snow boarding
  • HIking
  • airbrushing/ art

Timeline

Sales Associate

Harley Davidson
12.2023 - Current

Team Member

Baskin Robbins
09.2022 - 12.2022

Cleaner

Private cleaning company
05.2021 - 08.2022

Bakery Assistant

Flour Child Custom Cake Studio
07.2019 - 07.2019

High school Diploma -

Boise

Similar Profiles

CREATE PROFILE
Savanna Brooks