Scott E Collins
Pocatello
Summary
Accurate and dedicated loan processor with a strong commitment to evaluating financial documentation and ensuring positive client interactions. Thrives in fast-paced environments with tight deadlines, consistently delivering exceptional results. Possesses a critical eye for document details and customer information, enabling error avoidance and efficiency promotion.
Overview
10
10
years of professional experience
Work History
Loan Processor
Citizens Community Bank
11.2020 - Current
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Set up and completed loan submission packages.
- Coordinated closing process with attorneys, title companies, and government clerks.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Processed loans within various departments to achieve timely, accurate, and fair proceedings.
- Provided quick turnaround times to maintain fast-past schedule.
- Advised loan officers to comply with loan guidelines and apply best practices.
Clerical Assistant
THE PAPERWORK PLACE
05.2017 - 11.2020
- Provide outstanding customer service and sales assistance
- Prepare letters, circulars, and other documents for distribution
- Assist with taking and delivering orders
Customer Service/Sales/Delivery
PINEHURST FLORAL AND GREENHOUSE
02.2015 - 05.2017
- Provided outstanding customer service and sales assistance
- Organized, displayed and restocked inventory
- Assisted with taking and delivery of customer orders
Education
High School -
Highland High School
Pocatello, Id01.2015
Skills
- Loan disclosures
- Generating reports
- Processing documents
- Loan servicing
- Policy adherence
- Interpersonal communication
- Information verification
- Document management
- Loan origination
Timeline
Loan Processor
Citizens Community Bank
11.2020 - Current
Clerical Assistant
THE PAPERWORK PLACE
05.2017 - 11.2020
Customer Service/Sales/Delivery
PINEHURST FLORAL AND GREENHOUSE
02.2015 - 05.2017
High School -
Highland High School
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