Experienced with managing branch operations and driving team performance to achieve business goals. Utilizes strategic planning and effective leadership to enhance operational efficiency. Track record of fostering strong client relationships and implementing successful financial strategies.
Work History
Branch Manager
5 Years 3 Months
Saela Pest Control | 05.2021 - Current
Developed and implemented strategic plans to enhance customer satisfaction and retention.
Led branch operations, ensuring compliance with company policies and industry regulations.
Mentored and trained staff, fostering a culture of continuous improvement and professional growth.
Analyzed performance metrics to identify areas for operational efficiency and cost reduction.
Interviewed, Hired, and applied disciplinary actions
Utilized P&L and M&S to make a profitable branch
Operations Coordinator
8 Years
PalAmerican Security | 01.2012 - 01.2020
Executed HR functions for Washington Branch, supporting employee engagement and compliance
Performed all HR functions for the Washington Branch
Enhanced employee and union relations, fostering a collaborative workplace environment
Demonstrated proficiency in emergency management by leading drills and coordinating response plans., along with all aspects of Healthcare security