Scout Holt
Meridian,ID
Summary
Experienced technical professional prepared for senior-level responsibilities. Capable of diagnosing and resolving complex technical issues with precision. Strong focus on team collaboration, ensuring seamless operations and optimal results. Reliable, adaptable, and skilled in communication, customer service, and sales.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Senior Technician
Valvoline Instant Oil Change
Meridian, ID
10.2025 - Current
- Trained and mentored junior technicians on best practices for vehicle maintenance and customer service.
- Led team in optimizing operational workflows, enhancing productivity and efficiency across departments.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
- Provided exceptional customer service while managing cash transactions efficiently.
- Balanced cash drawers at shift end, identifying discrepancies and reporting findings to management.
Mod/Shift Lead
Destination Caldwell
10.2025 - Current
- Manage Indian Creek Plaza which includes Skate shop, stage and bar, ice rink and all personnel.
- Supervised team to ensure compliance with operational standards and safety protocols.
- Resolved customer inquiries and concerns promptly, enhancing overall guest satisfaction.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Responded to any medical emergencies and rendered aid when needed.
Service/Install Technician
M2 Automation
07.2024 - 09.2025
- Low voltage technician specializing in security and technology.
- Service government entities such as police departments, county jails, courthouses, and dmv’s. Servicing these entities include cameras, access control, and panic systems.
- Holding professional relationships with government and state officials. Providing excellent communication and professionalism.
- Installed automation equipment following safety protocols and technical specifications.
- Conducted routine maintenance and troubleshooting on automated systems to ensure operational efficiency.
- Operated hand tools, power tools, and diagnostic equipment effectively during installations.
- Coordinated with project managers to align installation schedules with overall project timelines.
Lead Cabinet Maker/Manager
Urner’s
10.2023 - 07.2024
- Hitting daily goals consistently for deliveries and maintaining quality product safely.
- Constructed custom cabinetry using precise measurements and high-quality materials.
- Operated various woodworking machinery to ensure efficient production processes.
- Assisted in training junior cabinet makers on best practices and safety protocols.
- Inspected finished products for quality assurance and adherence to design standards.
Education
Some College (No Degree) - Biology,
Grand Canyon University
Phoenix, AZ01-2023
High School Diploma -
Highland High School
Bakersfield, CA05-2020
Certification of Completion - Fire Science
Reginal Occupation Program
Bakersfield, CA03-2020
Skills
- Communication
- Sales
- Management
- Deescalation
- Professional Writing
- Technical Support
- Customer support
- Documentation and reporting
- Cash Handling
Certification
CPR Certified
Wildland Firefighter
Fire Science
Interests
Ice Hockey, Reading, Working-out, Cooking, Family Nights
Timeline
Senior Technician
Valvoline Instant Oil Change
10.2025 - Current
Mod/Shift Lead
Destination Caldwell
10.2025 - Current
Service/Install Technician
M2 Automation
07.2024 - 09.2025
Lead Cabinet Maker/Manager
Urner’s
10.2023 - 07.2024
Some College (No Degree) - Biology,
Grand Canyon University
High School Diploma -
Highland High School
Certification of Completion - Fire Science
Reginal Occupation Program