Sean Morrison
Twin Falls
Summary
Dynamic and detail-oriented professional with a strong background in customer service and team collaboration, honed at Nara Ramen. Proven ability to enhance guest relations and manage high-pressure situations while maintaining a clean and welcoming environment. Skilled in POS software and adept at multitasking to ensure exceptional dining experiences.
Overview
4
4
years of professional experience
Work History
Host
Nara Ramen
09.2023 - 06.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Construction
Roofing & Insulation Supply
08.2023 - 11.2023
- Enhanced project efficiency by coordinating tasks and effectively managing construction teams.
- Implemented innovative solutions to overcome construction challenges, ensuring seamless project execution.
- Designed utilities and facilities for construction projects.
- Contributed safety-focused guidance and support to diverse construction teams.
- Assisted in construction of commercial and residential buildings.
- Followed instructions from construction project managers and supervisors.
- Maintained clean and organized construction areas to reduce risk of hazards.
Line Cook
Mcdonalds
09.2022 - 05.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Checked food temperature regularly to verify proper cooking and safety.
Cook
Dennys Restaurant
05.2020 - 11.2020
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
Ged -
Snow Bridge High School
Salt Lake City, UTSkills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Exceptional communication
- Adaptable to change
- Detail-oriented
- Professional appearance
- Server support
- POS software
- Guest relations
Timeline
Host
Nara Ramen
09.2023 - 06.2024
Construction
Roofing & Insulation Supply
08.2023 - 11.2023
Line Cook
Mcdonalds
09.2022 - 05.2023
Cook
Dennys Restaurant
05.2020 - 11.2020
Ged -
Snow Bridge High School
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