Summary
Overview
Work History
Education
Skills
Timeline
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Seanna Ulery

Seanna Ulery

Lewiston

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

15
15
years of professional experience

Work History

Health Information Management Specialist

TriState Health
03.2023 - Current
  • Collaborated with interdisciplinary teams to develop comprehensive care plans for patients, resulting in improved patient outcomes.
  • Reduced errors in coding procedures through ongoing education and training sessions for staff members, improving overall coding accuracy.
  • Contributed to the improvement of revenue cycle management by identifying discrepancies in billing codes and reconciling claims submissions.
  • Conducted thorough assessments of potential risks related to privacy breaches, implementing preventive measures accordingly.
  • Optimized data integrity by implementing strict quality control protocols for Health Information Management processes.
  • Ensured compliance with federal regulations by conducting regular audits of patient files and implementing necessary corrective actions.

Nutrition Specialist

TriState Health
02.2020 - 03.2023
  • Improved patient nutrition by developing personalized meal plans and providing expert guidance on dietary choices.
  • Enhanced patient recovery rates by collaborating with healthcare teams to formulate effective nutritional interventions.
  • Contributed to a positive work environment through active participation in team meetings, sharing best practices, and mentoring junior colleagues when necessary.
  • Increased patient satisfaction with comprehensive assessments of individual nutritional needs and preferences.

Direct Support Professional

Community Living
02.2015 - 11.2020
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.

Cocktail Waitress/Cook

Overtime Bar And Grill
01.2010 - 10.2014
  • Provided attentive service, regularly checking in on guests to ensure their needs were met.
  • Managed cash transactions accurately, ensuring proper handling of payments and tips.
  • Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
  • Increased repeat clientele by building rapport with patrons and anticipating their preferences.
  • Collaborated with bartenders to ensure timely preparation of drinks for efficient service.
  • Contributed to team success by assisting co-workers during high-volume periods as needed.

Education

High School Diploma -

Grangeville High School
Grangeville, ID
06-2008

Skills

  • Health information management
  • Medical coding
  • Compliance auditing
  • Data analysis
  • Staff training
  • Team building
  • Multitasking capacity
  • Self motivation
  • Cash handling
  • Price memorization
  • Exceptional communication

Timeline

Health Information Management Specialist

TriState Health
03.2023 - Current

Nutrition Specialist

TriState Health
02.2020 - 03.2023

Direct Support Professional

Community Living
02.2015 - 11.2020

Cocktail Waitress/Cook

Overtime Bar And Grill
01.2010 - 10.2014

High School Diploma -

Grangeville High School

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Seanna Ulery