Sebita Sirajt
Waitress
Jakarta,DKI Jakarta
Summary
Dynamic hospitality professional with proven expertise in hostessing & service and interpersonal communication. Excelled in enhancing customer satisfaction and significantly increasing sales through effective item promotion and leadership. Skilled in ordering procedures and table setting, consistently delivering exceptional dining experiences.
Overview
2025
2025
years of professional experience
1
1
Certification
1
1
Language
Work History
Banquet Server
JW Marriott Medan
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
Waitress Trainee
The Apurva Kempinski Bali
06.2023 - Current
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Increased sales significantly by upselling higher-end products to customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Processed orders and sent to kitchen employees for preparation.
- Provide excellent service and good engagement while served the guests.
Hostess
Arna Bali
07.2024 - 09.2024
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Backed up servers by checking on tables and retrieving items for guests.
Education
High School Diploma - Food And Beverage Management
Polytechnic of Tourism Medan
Medan09.2024
Skills
Ordering procedures
Certification
The Apurva Kempinski Bali
Timeline
Hostess
Arna Bali
07.2024 - 09.2024
The Apurva Kempinski Bali
01-2024
Waitress Trainee
The Apurva Kempinski Bali
06.2023 - Current
Banquet Server
JW Marriott Medan
High School Diploma - Food And Beverage Management
Polytechnic of Tourism Medan
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