Senja Agsulistiani
Senior Administration Officer
Garut,JB
Summary
Senior Administrative Officer with over 10 years of experience providing corporate support office-based activities to encourage team business efforts. Effectively interfaces between managers on operational and administrative support issues to achieve consensus. Provides support and assistance to colleagues to deliver quality service.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
2
2
Languages
Work History
Senior Administrative Officer
FIFGroup
Jakarta, JS
03.2017 - Current
- Liaised with staff to manage information, develop systems and compile reports using data to identify trends and take action to enhance performance.
- Developed and maintained productive relationships with internal and external stakeholders to support increased business.
- Drafted documents in company-directed formats and fonts, maintaining exceptional style consistency.
- Disbursed petty cash by recording entries and verifying documentation.
- Kept vendor files accurate and up-to-date to expedite payment processing.
- Verified accuracy of accounts payable payments, resulting in 100% reduction in payment errors and check reissues.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Audited and corrected billing and posting documents for accuracy.
- Responded to customer concerns and questions on daily basis.
- Used data entry skills to accurately document and input statements.
- Reconciled accounts receivable to general ledger.
- Collaborated with customers to resolve disputes.
- Maintained accurate records of customer payments.
- Monitored outstanding invoices and performed collections duties.
- Created, prepared, and delivered reports to various departments.
- Prepared reports to assist business leaders with key decision making and strategic operational planning.
- Prepared agendas and took notes at meetings to archive proceedings.
- Updated reports, managed accounts, and generated reports for company database.
- Scheduled office meetings and client appointments for staff teams.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Managed department budgets and generated financial reports for management review.
- Assisted development and implementation of new administrative procedures.
- Generated daily, weekly and monthly reports for billing department.
- Generated monthly billing and posting reports for management review.
Desk Collection
Swakarya Insan Mandiri
Bekasi, JB
10.2014 - 02.2017
- Answered phones and assisted callers with inquiries.
- Greeted guests entering and exiting facility.
- Responded to customer inquiries and provided detailed account information.
- Listened to customers and negotiated solutions that met creditor and debtor needs.
- Contacted customers to discuss past-due accounts and negotiated payment plans.
Education
Associate Degree - Informatics Management
Akademi Informatika Dan Komputer
Garut 04.2014 - 10.2014
Skills
Reconciliation
undefinedTimeline
Senior Administrative Officer
FIFGroup
03.2017 - Current
Desk Collection
Swakarya Insan Mandiri
10.2014 - 02.2017
Associate Degree - Informatics Management
Akademi Informatika Dan Komputer
04.2014 - 10.2014
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