Septheven Liem
Associate Director SMB APAC Division
Tangerang
Summary
Experienced with over 10 years of experience in Automotive Industry and now Entering FMCG market. Excellent reputation in developing new market, resolving problems, improving customer satisfaction, and driving overall operational improvements. Proven success in leadership and organizational development. I am Reliable, Trustworthy, and always do things differently (Out of the BOX) in hope to achieve Something different. Result could be bad, could be exceptionally good. Keep trying to get the RESULT!
Overview
12
12
years of professional experience
1
1
year of post-secondary education
5
5
Certifications
Work History
Associate Director
NielsenIQ
08.2023 - Current
- Responsible for Account Development by bringing in New Logos and Revenue, Especially for SMB Market
- Established strong relationships with key industry partners, creating mutually beneficial opportunities for growth and collaboration.
- Coordinate with local and Global Team on weekly basis.
- Work closely with vertical teams from other division on proposing new products to clients
- Constantly checking market trend on FMCG and Non-FMCG in Indonesia
- Work together with Marcom and Marketing team to Keep Exist in the market by crafting events for Market Insight
Country Manager Indonesia
JK TYRE & INDUSTRIES
1 2016 - 07.2023
- Manage Indonesian Market from All aspects (Importers, Distributors, Retails, End Users)
- Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures
- Achieve Sales determined by HQ in India
- Create Brand Awareness for JK Brand throughout Indonesian market
- Identifying possibilities of new market segment (2 Wheelers, PCR, Mining, Farm, and Loaders)
- Continuously adding new distributorship across all provinces
- Actively engaged in Weekly/ Monthly Meeting with Importers to either solve current issues or to Improve sales
- Claim Handling from defected and Misused Products
- Tracked customer shipment requirements to improve customer satisfaction while increasing service efficiencies
- Analyzed current business plan, identified inefficiencies in existing processes, and tracked performance following implementation of improvements
- Monitored customer buying trends, market conditions (Price, Habits), and competitor actions to adjust strategies and achieve sales goals
- Take Part in Government handling (SNI Certification), also actively looking for updated Government regulations on quota import
- Coach Sales Teams / provides training from Importer or Distributors to boost company growth.
Regional Sales Manager Java
PT EVERSEIKO INDONESIA
06.2014 - 12.2015
- Gave benefit-oriented, polished presentations driving dramatic revenue growth across multiple sales channels
- Monitor Sell in, Sell Out, and Stock or Inventory of Distributors
- Plans on assigned customers to be visited one month in advance Work closely with Area Sales Managers and Marketing Executives along with Technical Team
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
- Contacted key accounts (Focus Fleets) regularly and achieved high satisfaction scores by routinely reassessing needs and resolving conflicts.
Business Development Manager (Sumbaksel & Java)
PT EVERSEIKO INDONESIA
07.2013 - 05.2014
- Followed SOPs with all customer account actions and data management to keep consistent service levels
- Maintained open communication with customers and overseas partners to update all parties on order and shipping changes.
Export Marketing Executive
Sumber Exim Sari
01.2013 - 06.2013
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Maintain and grow sales from overseas clients, such as Australia, Japan, China, and Africa Region
- Worked closely with Factory side for production time frame.
- Provides client with type of resin, sizes, and Quantity
- Communicated directly with customers and partners to build strong business networks and relationships.
- Identified business development challenges and customer concerns for proactive resolution.
- Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.
Business Development Executive
PT Abby Global Network
03.2012 - 12.2012
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Identified business development challenges and customer concerns for proactive resolution.
- Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
Education
Bachelor Degree - International Trade And Marketing
Victoria Univeristy
Malaysia 04.2011 -
Business Management
CIMP (Canadian International Matriculation Program
Malaysia 04.2009 -
High School Diploma -
Saint Marie
Pekan Baru, Indonesia 04.2008 - 12.2008
Skills
Team Collaboration and Leadership
Strategic leadership
Decision-Making
Organizational Development
Operations Management
Critical Thinking
Coaching and Mentoring
Professional Networking
Budget Management
Database Management
Business Development
Business Planning
Consulting
Languages
ENGLISH
Proficient
C2
INDONESIAN
Proficient
C2
HOKIAN
Upper intermediate
B2
Accomplishments
- Youngest Regional Manager in Otomotive Industry
- Managed to open more than 10 Distributors, and 4 Importer in 3 years timeline
- Generate Revenue of almost 2 Million USD/ month
- Achieve target for a year within 6 month
- Top Seller in APAC for Q2
Otomotive Industry :
FMCG Industry :
Certification
Cloud Technology
Timeline
SPIN Selling
07-2024
Service Model
07-2024
Cloud Technology
06-2024
Best Bilingual Client Pitch
05-2024
MSD and Power Bi Microsoft
12-2023
Associate Director
NielsenIQ
08.2023 - Current
Regional Sales Manager Java
PT EVERSEIKO INDONESIA
06.2014 - 12.2015
Business Development Manager (Sumbaksel & Java)
PT EVERSEIKO INDONESIA
07.2013 - 05.2014
Export Marketing Executive
Sumber Exim Sari
01.2013 - 06.2013
Business Development Executive
PT Abby Global Network
03.2012 - 12.2012
Bachelor Degree - International Trade And Marketing
Victoria Univeristy
04.2011 -
Business Management
CIMP (Canadian International Matriculation Program
04.2009 -
High School Diploma -
Saint Marie
04.2008 - 12.2008
Country Manager Indonesia
JK TYRE & INDUSTRIES
1 2016 - 07.2023
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