SEPTIYA RAHMA DEWI
Preferred Relationship Manager
Jakarta Selatan
Summary
Experienced with building and sustaining strong client relationships. Utilizes effective communication and problem-solving skills to address client needs and ensure satisfaction. Track record of managing diverse portfolios and achieving client loyalty through strategic relationship management.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
Work History
Preffered Relationship Manager
PT Cimb Niaga
07.2024 - Current
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Enterprise Commercial Manager
PT Pintar Data Group (PRIXA)
05.2023 - 10.2023
- Negotiated contracts and product prices by collaborating with vendors and developers.
- Built relationships with clients to establish new contracts.
Executive Area Sales Manager
PT Sunlife Indonesia
02.2018 - 04.2023
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
Senior Area Sales Manager
PT PaninDai-Ichi Life
04.2016 - 01.2018
- Stablished long-term client relationships through consistent delivery of high-quality products and services.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
Bancaasurance Officer
PT PaninDai-Ichi Life
01.2015 - 04.2016
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
Financial Advisor
PT AXA Mandiri Financial Services
12.2013 - 11.2014
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
Finance
PT Kesya Jodya Utama
01.2011 - 12.2012
- Collaborated with finance department on budgeting exercises, aligning procurement strategies with overall organizational goals.
Education
Perpajakan -
Universitas Riau
09.2009 - 09.2012
Skills
- Leadership and Teamwork
- Microsoft Office
- Marketing and Sales
- Interpersonal Communication Skills
Relationship building
Customer relationships
Excellent communication
Relationship building and management
Accomplishments
- Achiever Manager Annual, PT Sunlife Financial Indonesia, 2018
- Achiever Manager H2, PT Sunlife Financial Indonesia, 2018
- Winner Trip to Cruise, PT Sunlife Financial Indonesia, 2018
- Achiever Manager Annual, PT Sunlife Financial Indonesia, 2019
- Achiever Manager H2, PT Sunlife Financial Indonesia, 2019
- Winner Manager Annual, PT Sunlife Financial Indonesia, 2021
- Champion Manager H2, PT Sunlife Financial Indonesia, 2021
- Winner Long Trip to Portugal, PT Sunlife Financial Indonesia, 2022
Personal Information
- Date of Birth: 09/30/91
- Place of Birth: Pintu Gobang, Kari
Timeline
Preffered Relationship Manager
PT Cimb Niaga
07.2024 - Current
Enterprise Commercial Manager
PT Pintar Data Group (PRIXA)
05.2023 - 10.2023
Executive Area Sales Manager
PT Sunlife Indonesia
02.2018 - 04.2023
Senior Area Sales Manager
PT PaninDai-Ichi Life
04.2016 - 01.2018
Bancaasurance Officer
PT PaninDai-Ichi Life
01.2015 - 04.2016
Financial Advisor
PT AXA Mandiri Financial Services
12.2013 - 11.2014
Finance
PT Kesya Jodya Utama
01.2011 - 12.2012
Perpajakan -
Universitas Riau
09.2009 - 09.2012
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