Shafa Nabilla Diandra
Content Manager
Lippo, Tangerang, Banten
Summary
Experienced Writer and Content Manager with a demonstrated history of working in International Relations, Creative Media and Digital Marketing. Strong in Creative Writing, Media Editing and Publishing, Content and Branding, Content Curator, SEO and Social Media Development.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
3
3
Languages
Work History
CONTENT MANAGER
THE DESIGN STORY
Tangerang
2019.01 - Current
- Managed content distribution to online channels and social media platforms.
- Led team of copywriters and content writers to oversee results of job performance.
- Utilized analytics and site metrics to determine areas of improvement.
- Worked with art directors to create dynamic websites.
- Media editing and curating
- Managing SEO
- Used content management system to analyze user engagement and website traffic metrics.
- Maintained content marketing calendar to schedule creation and delivery deadlines.
HR Organization Development
AIRNAV INDONESIA HEADQUARTERS, HUMAN RESOURCES MANAGEMENT
Tangerang
2018.10 - 2019.02
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Participated in team-building activities to enhance working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Collaborated with team members to achieve target results.
- Drafted technical documents, social media posts and internal memoranda.
- Developed strong written and verbal communication skills.
- Maintained relationships with personnel using strong collaboration and teamwork skills.
- Created and updated tracking spreadsheets using MS Excel.
- Worked with team to coordinate company events.
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
- Supported efforts to optimize employee engagement, diversity and inclusion.
MARKETING COMMUNICATION ASSOCIATES
INDONESIA MOBILE EXCHANGE
Jakarta
2017.02 - 2017.06
- Developed and maintained courteous and effective working relationships.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Led projects and analyzed data to identify opportunities for improvement.
- Exceeded goals through effective task prioritization and great work ethic.
- Prepared variety of different written communications, reports and documents.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Conducted research, gathered information from multiple sources and presented results.
- Worked with customers to understand needs and provide excellent service.
- Used coordination and planning skills to achieve results according to schedule.
DIPLOMATIC STAFF INTERN
MINISTRY OF FOREIGN AFFAIRS OF INDONESIA
Jakarta
2015.12 - 2016.01
- Conducted research, gathered information from multiple sources and presented results.
- Collaborated with team members to achieve target results.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Identified issues, analyzed information and provided solutions to problems.
- Prepared variety of different written communications, reports and documents.
- Developed team communications and information for meetings.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Education
Postgraduate - Leadership, Business Innovation And Strategy
Harvard University Continuing Education Program
Boston, Massachusetts, United States 2017.06 - 2017.06
Master of Management (IMM) - International Management
UPH Executive Education Center
Jakarta 2017.01 - 2018.11
Bachelor of Arts - International Relations
Pelita Harapan University (UPH)
Tangerang, Indonesia 2013.05 - 2016.04
Senior High School - Social Sciences
SMAN 8 Kota Tangerang
Tangerang, Banten, Indonesia 2010.07 - 2013.06
Skills
Google Analytics
Strategic content planning
Blogging
Constant Contact
Research
Content sourcing
MailChimp
Copywriting and editing
Planning and coordination
Social Media Coordination
Proofreading
Creative writing
Editing proficiency
Additional Information
- AWARDS ,
- 2011: First Winner of Japanese Language Role Play Competitions (High School JABODETABEK Level)
- Jakarta National University 2012: Japanese Language Cerdas Cermat Competitions
- National Level Muhammadiyah Prof. DR. Hamka University
- 2012: Japanese Language Speech Competitions, National Level Pancasila University Jakarta
- 2014: Best Delegation in the UNSC Beginners Only Diplomacy Model United Nations Simulation Conference
- Pelita Harapan University 2015: Best Speaker & Best Delegation in the Advance Model United Nations Simulation Conference
- Pelita Harapan University 2016: UPH International Relations
- Best Thesis Regular Class batch 2013 “The Role of The United States and Japan Foreign Aid in Encouraging Myanmar Democratization Process”
Timeline
CONTENT MANAGER
THE DESIGN STORY
2019.01 - Current
HR Organization Development
AIRNAV INDONESIA HEADQUARTERS, HUMAN RESOURCES MANAGEMENT
2018.10 - 2019.02
Postgraduate - Leadership, Business Innovation And Strategy
Harvard University Continuing Education Program
2017.06 - 2017.06
MARKETING COMMUNICATION ASSOCIATES
INDONESIA MOBILE EXCHANGE
2017.02 - 2017.06
Master of Management (IMM) - International Management
UPH Executive Education Center
2017.01 - 2018.11
DIPLOMATIC STAFF INTERN
MINISTRY OF FOREIGN AFFAIRS OF INDONESIA
2015.12 - 2016.01
Bachelor of Arts - International Relations
Pelita Harapan University (UPH)
2013.05 - 2016.04
Senior High School - Social Sciences
SMAN 8 Kota Tangerang
2010.07 - 2013.06