Shania Vega
Meridian
Summary
Results-driven professional with experience in customer service, banking, foreclosure processing & property preservation. Skilled in managing high-volume workloads, maintaining accurate records, coordinating with vendors & clients, and delivering exceptional customer support in fast-paced environments. Strong communication and multitasking abilities with a detail-oriented mindset and proficiency in Microsoft Office and financial systems. Solid team player with a proven ability to build relationships and collaborate effectively.
Overview
10
10
years of professional experience
Work History
Property Preservation Specialist
Idaho Housing & Finance Association
02.2024 - Current
- Detail-oriented with experience managing high-volume property preservation caseloads while maintaining quality standards and meeting strict deadlines. Skilled in coordinating vendors, organizing work orders and tracking accurate records including invoices, cost estimates and progress reports
- Remote
Foreclosure Specialist
Idaho Housing & Finance Association
Boise, ID
11.2022 - 02.2024
- Organized foreclosure specialist experienced in preparing closing documents, processing post-sale activities, and managing foreclosure timelines with accuracy and efficiency. Skilled in collaborating with attorneys, maintaining compliance, and supporting smooth transfer of ownership
Customer Service Representative
Idaho Housing & Finance Association
Boise, ID
04.2022 - 11.2022
- Personable customer service representative with experience providing customer support, resolving issues efficiently, and maintaining accurate customer records. Skilled in communication, problem-solving, and data entry while delivering positive client experiences.
Bank Teller
Pioneer Federal Credit Union
Meridian, ID
01.2021 - 04.2022
- Professional bank teller with experience processing financial transactions, assisting customers with banking needs, and maintaining accuracy in fast-paced environments. Skilled in cash handling, account support, fraud awareness, and building strong customer relationships through excellent communication and service.
Direct Care Staff Member
Residential Habilitation of Idaho
Meridian, ID
04.2020 - 08.2021
- Compassionate Direct Care Staff professional experience in supporting clients daily living activities, personal care, and emotional support while maintaining a safe and positive environment.
Restaurant Waitress
Olive Garden
Meridian, ID
10.2019 - 03.2020
- Reliable and passionate server in providing friendly service in fast-paced environment. Recommending menu items, wine & desserts. Skilled in multitasking, communication, and creating positive dining experiences.
Restaurant Waitress
Sizzler
Meridian, ID
08.2018 - 10.2019
- Friendly and fast-paced server with experience providing excellent customer service in high-volume restaurant environments. Skilled in communication, multitasking, teamwork, and creating positive dining experiences for guests.
Cashier
Chick Fil A
Twin Falls, ID
07.2016 - 08.2018
- Dependable cashier with experience greeting customers, processing transactions accurately, and providing fast, positive service in high-volume environments. Skilled in teamwork, communication, and assisting customers with questions and recommendations.
Education
Some College (No degree) - undefined
Boise State University
Boise, ID01.2020
High School Diploma - undefined
Kimberly High School
Kimberly, ID05.2018
Skills
- Proactive self-starter
- Financial knowledge
- Mortgage & Foreclosure knowledge
- Strong work ethic
- Organizational skills
- Microsoft office suite (excel, word & outlook)
- Documentation preparation & processing
- Data entry & record management
Timeline
Property Preservation Specialist
Idaho Housing & Finance Association
02.2024 - Current
Foreclosure Specialist
Idaho Housing & Finance Association
11.2022 - 02.2024
Customer Service Representative
Idaho Housing & Finance Association
04.2022 - 11.2022
Bank Teller
Pioneer Federal Credit Union
01.2021 - 04.2022
Direct Care Staff Member
Residential Habilitation of Idaho
04.2020 - 08.2021
Restaurant Waitress
Olive Garden
10.2019 - 03.2020
Restaurant Waitress
Sizzler
08.2018 - 10.2019
Cashier
Chick Fil A
07.2016 - 08.2018
Some College (No degree) - undefined
Boise State University
High School Diploma - undefined
Kimberly High School