Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Shannan Wood

Moscow

Summary

Dynamic individual with hands-on experience in Kitchen Management and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Best known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals, and providing exceptional customer service.

Overview

8
8
years of professional experience

Work History

Warehouse Worker/Shipping Clerk

Northwest River Supplies
01.2024 - 06.2025
  • Operated forklifts and pallet jacks to efficiently transport goods within warehouse.
  • Conducted inventory counts to maintain accurate stock levels and ensure order fulfillment.
  • Collaborated with team members to optimize workflow and enhance productivity during peak periods.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with regulations.
  • Streamlined packing procedures, improving workflow and minimizing damage during transit.
  • Oversaw quality checks on outgoing shipments to ensure accuracy and customer satisfaction.

Cook and Server

Mingles Bar and Grill
06.2021 - 12.2023
  • Managed kitchen operations to ensure maintenance of a clean and safe work environment, complying with health department regulations and guidelines.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Prepared diverse menu items following established recipes and quality standards.
  • Implemented inventory management system for tracking supplies and reducing waste.
  • Collaborated with suppliers, scheduled and received food and goods deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Provided exceptional customer service in fast-paced bar environment.
  • Effectively managed time under pressure, balancing competing priorities during high-stress situations without sacrificing quality of service or customer satisfaction levels.
  • Increased bar revenue by upselling premium drinks and recommending food pairings to guests.
  • Handled customer complaints professionally, resolving issues in a timely manner to maintain guest satisfaction.

Hospitality Aide

Aspen Park of Cascadia
08.2020 - 10.2020
  • Assisted residents with daily living activities, enhancing comfort and well-being.
  • Maintained cleanliness and organization of communal areas, promoting a welcoming environment.
  • Provided emotional support to residents, fostering positive relationships and engagement.

Cashier

Rosauers Supermarkets Inc.
05.2020 - 05.2020
  • Operated point-of-sale systems efficiently, ensuring accurate transactions and minimizing errors.
  • Maintained cleanliness and organization of merchandise displays, improving store appearance and accessibility.
  • Assisted customers with inquiries, enhancing overall shopping experience.
  • Collaborated with team members to ensure smooth store operations.

Movie Theater Attendant

Hillcrest Country Club Reel Theater
07.2017 - 08.2017
  • Managed ticket sales and concessions, ensuring accurate transactions and inventory management.
  • Maintained cleanliness and organization of theater facilities, promoting a welcoming environment for patrons.
  • Implemented safety protocols to ensure compliance with health regulations within the theater environment.
  • Engaged with customers for feedback, contributing to continuous improvement initiatives in service delivery.

Education

High School Diploma -

Cairo American College
Cairo, Egypt
01.2019

Business Administration And Management

University of Idaho
Moscow, Idaho
01-2029

Skills

  • Customer service
  • Teamwork and collaboration
  • Package handling
  • Warehousing operations
  • Punctual and reliable
  • Inventory management
  • Forklift operation
  • Stock rotation
  • Material handling equipment
  • US Driver's license
  • Microsoft Office Suite
  • Food safety
  • Kitchen management

Accomplishments

  • Varsity Volleyball (2013-2019)
  • Varsity Softball (2016-2019)
  • National Outdoor Leadership School (2015)
  • Wild Guanabana adventure trip (2016)
  • Swiss Student Leadership Camp (2017)
  • Croatia adventure trip (2018)
  • International School of Theater Association (2018)

Interests

I've grown my interest and love for baking and am currently starting a cottage bakery out of my home

Timeline

Warehouse Worker/Shipping Clerk

Northwest River Supplies
01.2024 - 06.2025

Cook and Server

Mingles Bar and Grill
06.2021 - 12.2023

Hospitality Aide

Aspen Park of Cascadia
08.2020 - 10.2020

Cashier

Rosauers Supermarkets Inc.
05.2020 - 05.2020

Movie Theater Attendant

Hillcrest Country Club Reel Theater
07.2017 - 08.2017

High School Diploma -

Cairo American College

Business Administration And Management

University of Idaho

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Shannan Wood