Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelby Krueger

Boise

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

5
5
years of professional experience

Work History

Host/Restaurant Busser

Baraboo Supper Club
04.2024 - Current
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times to avoid over booking.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Assisted wait staff with timely food delivery and guest requests.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Answered customer questions about food and beverage items and assisted with menu selections.

Line Boss

C4 Creamery
07.2020 - 02.2024


  • Skilled in efficiently rolling ice cream while maintaining a fast-paced environment, ensuring a smooth customer experience, and providing guidance to team members to enhance overall workflow.
  • Coordinated with suppliers regarding delivery timelines for inventory.
  • Ensured that all safety regulations were adhered to at all times while overseeing line activities.
  • Tracked and monitored inventory levels and identified fluctuations in demand.
  • Prepped all ingredients needed for the following week.
  • Mentored and trained new employees on company policies and procedures.
  • Preformed deposit and exchange.

Education

Art Education

Boise State University
Boise, ID

Skills

  • Hospitality and accommodation
  • Team collaboration
  • Business management
  • Telephone reception
  • Reservations
  • Work place safety
  • Calm under pressure
  • Multitasking proficiency
  • Exceptional communication
  • Customer service

Timeline

Host/Restaurant Busser

Baraboo Supper Club
04.2024 - Current

Line Boss

C4 Creamery
07.2020 - 02.2024

Art Education

Boise State University

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Shelby Krueger