Shelby Ott
Nampa
Summary
Proven track record in organizing and leading engaging activities. Skilled in planning, coordinating, and fostering inclusive environments. Strong focus on team collaboration, achieving results, and adapting to changing needs. Reliable with excellent communication and interpersonal skills. Always willing to learn and grow.
Overview
4
4
years of professional experience
Work History
Activities Assistant
Kuna High School
08.2024 - Current
- Managed a team of 15+ workers, providing guidance over the handling of money, customer service, and game support.
- Tracked and managed pay roll for 15+ workers on a month to month basis.
- Attended weekly meetings with leadership team to discuss and plan the weeks sports, music, and drama events.
- Provided excellent customer service when filling in at the front desk as needed, answering phones, greeting patrons, and assisting students.
Senior Admissions Counselor
Northwest Nazarene University
05.2021 - 08.2024
- Increased application completion rates by streamlining the admissions process and providing clear guidance to prospective students.
- Provided exceptional customer service to both prospective students and their families throughout all stages of the admissions process.
- Maintained detailed knowledge of institutional policies, procedures, academic programs, and services offered to provide accurate information during counseling sessions.
- Mentored junior admissions counselors, sharing best practices for effective communication and relationship-building techniques.
Education
Bachelor of Arts - Public Relations
Northwest Nazarene University
Nampa, ID05-2021
Skills
- Customer service
- Flexibility
- Inclusivity
- Schedule management
- Student support
- Social media proficiency
- Excellent communication
Timeline
Activities Assistant
Kuna High School
08.2024 - Current
Senior Admissions Counselor
Northwest Nazarene University
05.2021 - 08.2024
Bachelor of Arts - Public Relations
Northwest Nazarene University
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