Sheny Fithriani
Senior Associate Expert, Consultant And Instructor On Overseas Employment
JAKARTA TIMUR,DKI Jakarta
Summary
Dynamic Senior Associate with the Ministry of Protection for Indonesian Migrant Workers, adept at enhancing client satisfaction through tailored consulting solutions. Proven leadership in managing multiple projects and mentoring junior consultants. Skilled in operations management and negotiation, driving successful labor migration initiatives while fostering a collaborative team environment.
Overview
17
17
years of professional experience
Work History
Senior Associate, Consultant, Instructor
Ministry of Protection for Indonesian Migrant Workers
01.2009 - Current
- Monitored and frequently reported on project status to clients and verified projects met client requirements and quality standards.
- Managed multiple projects simultaneously, ensuring all deadlines were met while maintaining high-quality work standards.
- Enhanced client satisfaction by providing tailored solutions and personalized guidance throughout the consulting process.
- Reviewed and edited client communication documents.
- Mentored junior consultants to develop their skills and advance their careers within the organization.
- Adapted teaching methods and materials to meet students' varying needs.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Supported company correspondence by drafting and distributing memos and emails.
- Assisted with onboarding new clients and securing paperwork completion.
- Boosted team morale and efficiency, coordinating staff meetings and distributing relevant information.
- A Senior Expert with experience as a Pre Departure Orientation Instructor for Indonesian Migrant WOrkers
- Consultant specializing in overseas employment
- Provent ability to provide guidance, training and strategic advice to ensure safe successful labor migration.
Education
Master of Science - Department of National Resilience
University of Indonesia
Jakarta, Indonesia 04.2001 -
Skills
Teamwork mindset
Business process reengineering
Operations management
Data analytics
Organizational development
Strong leadership
Negotiation skills
Team leadership & development
Work Planning and Prioritization
Customer relationship management
Client relationships
Go-to-market strategies
Client requirements assessment
Resource evaluation
Cultural awareness
Management coaching
Decision-making
Problem-solving
Multitasking and organization
Team collaboration
Public speaking
Training and development
Goal setting
Research and development
Travelling, Reading and Making link with friends from around the world
Most of my travels have taken me to various countries as well as cities across Indonesia. I genuinely enjoy meeting new people and learning about local cultures. Traveling has also allowed me to build a wide network and connect with individuals from diverse educational and professional backgrounds, which has greatly enriched my perspective—especially in relation to my work as a government officer and instructor. In particular, it supports my role as a senior employment consultant in facilitating and guiding individuals who aspire to work abroad.
I also enjoy reading books and watching films. The books I read are mostly about leadership, motivation, and personal development—focusing on how to become a better individual and make a positive impact on others.
Timeline
Senior Associate, Consultant, Instructor
Ministry of Protection for Indonesian Migrant Workers
01.2009 - Current
Master of Science - Department of National Resilience
University of Indonesia
04.2001 -