Shilo Bullock
Pocatello
Summary
Skilled Medical Receptionist with a proven track record at Healthwest OBGYN, adept in front desk operations and HIPAA compliance. Demonstrated ability to enhance patient coordination and confidentiality. Excelled in medical terminology, showcasing a blend of technical knowledge and exceptional interpersonal skills. Achieved efficient scheduling and information management, significantly improving office productivity.
Overview
12
12
years of professional experience
Work History
Medical Receptionist
Healthwest OBGYN
02.2020 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Scheduled surgeries and c-section deliveries, ensuring efficient coordination and patient preparedness.
- Successfully finished an OBGYN medical terminology course.
Secretary
Wayne's Transmission
07.2015 - 06.2019
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Managed payroll operations, ensuring timely and precise payment to employees.
- Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
Office Assistant
Power's Candy
08.2012 - 09.2014
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Facilitated sales processes by supporting the sales team with administrative tasks.
Education
High School Diploma -
Highland High School
Pocatello, ID05-1999
Skills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Insurance verification
- HIPAA compliance
- Payment collection
- Referral verification
Timeline
Medical Receptionist
Healthwest OBGYN
02.2020 - Current
Secretary
Wayne's Transmission
07.2015 - 06.2019
Office Assistant
Power's Candy
08.2012 - 09.2014
High School Diploma -
Highland High School
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