Shinobu Kamo

• Established and Improved the Japanese market and incoming patients
• Training all Hospital departments including Nurses and Doctors with Japanese basic medical words Increase the Japanese Market - Movie filming Shooting, Advertisement, and event promotion such as Arranging for emergency standby for Japan’s Prime Minister and Foreign Minister for the APEC Conference with the General Consulate of Japan – Bali
• MCU (Medical Check Up) corporation with the Local Market (Travel agents, Optional tour companies and Hotels, clinics, and doctors) Medical evacuation coordination

• Responsible bring out more ideas and plans to market the Japanese and International patients who live in Bali to come to the Kasih Ibu Hospital

• Developed the success of company products and services, instilling trust in potential clients. Handle patients from Japan and other international countries and improve the market

• Assisted in organizing successful trade shows and industry events, resulting in valuable networking opportunities.

• Teaching the Japanese language to students, from Elementary school to High school
• Their aim was to be able to write and speak the Japanese language for the Cambridge International Examination (IGCSE), which is taken when the students are in Years 10 and above.
• Immersed students in unfamiliar cultures by devising hands-on activities.

• Application for permission to open a branch of a travel agency operating in Tokyo, Japan
• Tour and travel agency targeting international markets We deal with everything related to running a business
• Monthly and annual management and planning, staff monitoring, financial management
• Report to Japan head office every month.

• Training staff, Controlling the daily operation Managing the financial costs of the villa Sales and marketing management and improve new networks Retail Development business and management and Coordinating guest reservations Organizing payroll and submitting monthly reports to the owner

• Improving the sales through making new contracts with the local and overseas agents Welcoming guests and handling any kind of complaints from the Japanese guests Reporting to the General Manager on a weekly and monthly basis.

• Monitoring and ensuring the daily operations Daily and monthly reporting directly to the owner Welcome and meet guests as well as handling guest complaints Monitoring the logistics around the yearly budget and Employee salary budget, Sales Budget Ensuring the upkeep and maintenance combined with staff training for an efficient operation.

• Developing the set up for their new fashion clothing line
• Marketing and budgeting for this new original branch business for a worldwide production line
• Organizing of the back office, retail outlets and the production often done overseas.

• Cooperating and making promotions/advertisement between departments of sales from tour and travel agents nationally and internationally such as in Japanese and European magazines, Japanese energy drink company (aimed for sports) and in television programs
• Taking control and managing the staffs of the hotel.

• Acquisition of new customers, sales (visits), advertisements, meetings such as networking events Tenant events, plans, and organizing to deepen exchanges with residents Monthly sales report, annual budget planning, and annual event planning and report
• Overseeing and managing all departments and working closely with departmental managers on a daily basis
• Handling tenant complaints, and overseeing the service recovery procedures
• Managed ongoing profitability of the property and ensuring revenue and member satisfaction targets were met and exceeded.

• Assist with the Set-up/Start-up of the Japanese Sales & Marketing Division
• (Sales & Marketing Support) Assist with the translation of Marketing/Sales/Member Relations & Member Services Materials
• (Sales & Marketing Support/Member Relations/Karma travel) Assist with recruitment of Japanese Sales/Marketing Staff
• (Sales & Marketing Support) Assist with Japanese Marketing/Sales Programs
• (Sales & Marketing Support) Finalizing Contracts with Members and Japanese Members in particular (Contract) Provide After-Sales support for Japanese Members and follow up on Membership payments (Collector) Provide Member Services for Japanese Members (Karma travel)

• To achieve and maintain customer satisfaction by delivering the highest level of customer service to Japanese and Korean clients
• Making good relations with Melia Hotels’ usual and new coming clients Improve the Wedding market Direct contact and coordination with other Japanese travel agencies