Shivanand Yadav
New Delhi
Summary
Detail-oriented KYC compliance professional with a strong focus on merchant onboarding, risk assessment, and due diligence. Proven ability to manage complex cases and ensure regulatory adherence.
Overview
2
2
Languages
1
1
Certification
7
7
years of professional experience
Work History
Merchant onboarding
Paytm
Noida, Uttar Pradesh
12.2020 - Current
- Led end-to-end merchant onboarding and lifecycle management, ensuring adherence to KYC/AML regulations.
- Conducted KYC and CDD reviews to validate merchant identities and supporting documentation.
- Performed enhanced due diligence on high-risk merchants to evaluate additional risk factors.
- Executed periodic and trigger-based KYC refreshes alongside ongoing due diligence reviews.
- Coordinated with risk compliance operations and internal stakeholders to resolve complex onboarding cases and mitigate potential risks.
- Provided guidance on KYC documentation verification requirements for merchant queries.
- Facilitated account review processes to uphold compliance with regulatory standards and enhance merchant integrity.
Travel Agent
Radical Mind
Gurgaon
09.2019 - 10.2020
- Coordinated travel arrangements for clients, including flights, accommodations, and activities.
- Developed customized itineraries based on client preferences and budget constraints.
- Provided expert advice on travel destinations, local customs, and regulations.
- Managed client communications through email and phone to ensure satisfaction.
- Assisted clients with travel insurance options and claims processes as needed.
- Trained new staff on booking systems and customer service protocols.
- Processed payments from clients via cash or credit cards.
- Handled customer complaints in a professional manner to ensure satisfaction with the service provided.
Education
Bachelor of Commerce - Commerce
Veer Bahadur Purvanchal University
Azamgarh, Uttar Pradesh06-2019
12th -
CBSE
Delhi05-2015
High School Diploma -
CBSE
Delhi03-2012
Skills
- KYC compliance
- Risk assessment
- Due diligence
- Merchant onboarding
- Regulatory knowledge
- Customer relationship management
- Python
- SQL
- PowerBi
- Data Analytics
Languages
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Certification
- Data Analytics From Intellipaat
Timeline
Merchant onboarding
Paytm
12.2020 - Current
Travel Agent
Radical Mind
09.2019 - 10.2020
Bachelor of Commerce - Commerce
Veer Bahadur Purvanchal University
12th -
CBSE
High School Diploma -
CBSE