I am a well rounded person with a bold personality. I find myself to be a strong presenter, communicator and problem solver. I work effectively and productively with groups of people, and thrive with helping others.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Restore Physical Therapy
Boise
09.2024 - Current
Greeted patients warmly and ensured smooth check-in processes at the clinic.
Managed appointment scheduling.
Maintained an organized reception area and ensured that all guests were attended to promptly.
Answered phone calls promptly, addressing inquiries and directing to appropriate staff.
Call Center Representative
Clarity Credit Union
Meridian
08.2022 - Current
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Managed customer expectations by clarifying needs, identifying options and recommending products and services.
Consulted with customers to resolve service and billing issues.
Engaged actively with callers, confirming or clarifying information and diffusing anger.
Navigated through computer systems to review information and respond appropriately to callers.
Answered, screened and processed high volume of calls daily with call management system and web-based communications.
Stylist Sales Associate
Maurices
La Grande
01.2024 - 08.2024
Assisted customers with style choices and product selection.
Maintained store displays to enhance visual merchandising.
Processed transactions accurately and efficiently.
Kids Club Associate
Crunch Fitness Gym
Caldwell
01.2022 - 04.2022
Communicated with parents about daily activities and any concerning behaviors.
Planned and implemented engaging activities to encourage creativity and expression.
Maintained organized and clean classroom and play areas.
Encouraged positive behaviors, including patience with teachers and fellow kids.
Organized and stored toys and materials to maintain order in activity areas.