Results-oriented leader with strong background in financial administration and compliance. Experienced in managing accounts receivable/payable, maintaining P&L, and improving operational efficiency to drive business success.
Overview
8
8
years of professional experience
Work History
Founder
Wildfyre Sisters
Post Falls
07.2024 - Current
Monitored performance metrics to ensure quality standards were maintained.
Identified potential clients through research and outreach
Handled all AR/AP and monthly P&L's
Executive Director
Chick-fil-A North Spokane
Spokane
12.2020 - 06.2024
Developed training programs for staff to improve performance and teamwork.
Managed daily operations, ensuring compliance with company standards and policies.
Coordinated special events such as Christmas parties or community nights designed to raise employee buy-in and community connection
Improved profitability by accurately maintaining P&L to meet monthly, quarterly, and annual goals.
Ensured legal compliance by staying on top of relevant laws, regulations, standards, guidelines.
Oversaw day-to-day administrative tasks related to personnel files or payroll processing.
Collaborated with external vendors to provide cost-effective solutions for services such as IT support, recycling needs, building maintenance etc
Organized regular meetings with Director Team to discuss progress on initiatives and hear feedback.
Member Service Representative
Premera Blue Cross Of Washington
Spokane
08.2018 - 12.2020
Assisted members with inquiries regarding health insurance plans and benefits.
Processed claims and ensured accuracy in member documentation.
Utilized CRM software to track member interactions and feedback.
Provided support to members regarding account inquiries, processing transactions, and resolving issues.