Sierra Lyman
Filer
Summary
Currently Opening Daycare Supervisor recognized for high productivity and efficient task completion. Possess specialized skills in team leadership, operational planning, Excel in communication, problem-solving, and adaptability, ensuring seamless operations and positive work environment.
Hands-on leader with superior knowledge of organization and employee training functions. Commitment to proper implementation of policies, procedures, and regulations.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Excellent in maintaining relationships with parents with great communication and love for the children I care for.
Overview
12
12
years of professional experience
Work History
Opening Supervisor
Rise and Shine Learning Center
Twin Falls
02.2022 - Current
- I open the Daycare in the morning and make sure cleanings and tasks get gone before and while children arrive for the day.
- I supervise other staff and help them in any way to make sure they are doing well and do what they are supposed to do.
- Supervised daily operations to ensure a safe and engaging learning environment and safe place for children.
- Evaluated classroom environments to maintain compliance with safety regulations.
- Take payments from parents.
- Provided leadership and guidance to team members as needed.
- Developed and maintained positive relationships with parents and staff.
- Answer phone calls.
Customer Service
Dillards Department Store
Idaho Falls
08.2014 - 08.2015
- Provided excellent customer service by anticipating customer needs.
- Developed customer service protocols for welcoming guests.
- Monitored customer service standards across the organization.
- Provided courteous customer service throughout deliveries.
- Provided excellent customer service throughout each call.
- Resolved customer service issues quickly and effectively.
- Resolved customer service requests in a timely manner.
- Assisted with the resolution of customer service issues.
- Provided excellent customer service to ensure satisfaction.
- Handled escalated customer service issues as needed.
- Delivered high-quality customer service at all times.
- Emphasized fast, friendly customer service.
- Managed cash register and balanced cash drawer at end of shifts.
- Handled returns and exchanges according to store policies and procedures.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Issued receipts, refunds, credits or change due to customers.
- Followed company security procedures for handling large sums of money.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
Education
Sugar-Salem High School
Sugar City, IDSkills
- Classroom management
- Safety compliance
- Team supervision
- Payment processing
- Conflict resolution
- Parent relationship management
- Effective communication
- Problem solving
- Leadership development
- Staff training
- Time management
- Relationship building
- Health and safety compliance
- Employee supervision
- Employee motivation
- Procedures implementation
- Duty assignments
- Decision-making capacity
- Staff supervision
- Performance management
Timeline
Opening Supervisor
Rise and Shine Learning Center
02.2022 - Current
Customer Service
Dillards Department Store
08.2014 - 08.2015
Sugar-Salem High School