SIGIT TRI PAMUNGKAS
Administration Manager
Badung, Bali
Summary
Highly organized and detail-oriented professional passionate about executing exceptional events that achieve established goals. Experience with planning, budgeting and coordinating wide variety of both small-scale and large-scale events. Strong communicator and negotiator able to foster relationships with key stakeholders and vendors.
Overview
19
19
years of professional experience
7
7
years of post-secondary education
Work History
Administrative Manager
The Bar Gym, PT KLX Group Indonesia
04.2023 - Current
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Updated reports, managed accounts, and generated reports for company database.
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Improved office efficiency by implementing streamlined administrative processes and procedures.
- Interviewed, recruited and onboarded new staff for high-performing administration teams.
- Met department budgets by monitoring and reporting on office expenses.
- Enhanced team productivity by providing ongoing professional development opportunities and regular performance feedback.
- Greeted visitors, employees and clients politely and professionally for excellent reception service.
- Verified customer information for orderly, up-to-date online systems.
- Coordinated customer, vendor and stakeholder relations for smooth communication flows.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Developed and implemented improved filing systems for enhanced order and accuracy.
Event Organizer
Namooi Production Bali
08.2022 - Current
- Discovered opportunities to gain deeper insight into creating efficient and streamlined processes.
- Wrote e-mails, promoted events via social media and drafted phone scripts to recruit volunteers.
- Participated in strategy development and planning to grow organizing program and advance campaigns.
- Coordinated schedules and timelines for events.
- Fostered collaborative efforts to schedule, host, and facilitate events and identify further opportunities to reach members of community.
- Performed event coordination for larger parties and gatherings.
- Managed event logistics and operations.
Villa Manager
PT Asli MakmurNusantara
08.2021 - 08.2022
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates.
- Monitored and evaluated performance of personnel to confirm compliance with standards.
- Increased customer service ratings through personable service.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Coordinated with waitstaff to regularly clean buffet areas and refill hot and cold items quickly.
Head of Security
PT Meska Baliview
02.2021 - 08.2021
- Directed security services and safety functions to align key processes with goals and objectives of organization and regulatory compliance.
- Developed and grew staff competencies through team development, implementation and support of specific training for various responsibilities.
- Oversaw safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Lieutenant Commander Indonesian Navy
Indonesian Navy
07.2005 - 02.2021
- Resolved problems, improved operations and provided exceptional service.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Successfully operated heavy equipment such as forklifts.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Learned and adapted quickly to new technology and software applications.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Proven ability to develop and implement creative solutions to complex problems.
- Identified issues, analyzed information and provided solutions to problems.
Pharmacist Assistant
Pharmacy Alam Sehat Jayapura
02.2005 - 03.2006
- Requested updated prescriptions and medical information from physicians.
- Counted and labeled prescriptions with correct item and quantity.
- Organized client information into correct profiles while maintaining confidentiality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Tracked pharmacy inventory and reported medication numbers to lead pharmacists.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Prepared bills for clients and submitted required paperwork to insurance companies.
- Performed safety checks when dispensing medications to optimize patient safety.
- Operated cash register and performed front counter tasks to facilitate daily operations.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
Education
High School Diploma -
06.1998 - 07.2001
Associate of Applied Science - Pharmaceutical Sciences
07.2001 - 10.2004
Second Officer Lieutenant - Navy Defense
01.2005 - 07.2005
Skills
Events logistics management
Meeting planning
Vendor and contract negotiations
Project Management
Office Management
Schedule Management
Customer Service Management
Recordkeeping and Reporting
Human Resources
Hiring and Training
Timeline
Administrative Manager - The Bar Gym, PT KLX Group Indonesia
04.2023 - Current
Event Organizer - Namooi Production Bali
08.2022 - Current
Villa Manager - PT Asli MakmurNusantara
08.2021 - 08.2022
Head of Security - PT Meska Baliview
02.2021 - 08.2021
Lieutenant Commander Indonesian Navy - Indonesian Navy
07.2005 - 02.2021
Pharmacist Assistant - Pharmacy Alam Sehat Jayapura
02.2005 - 03.2006
Indonesian Navy - Second Officer Lieutenant, Navy Defense
01.2005 - 07.2005
Hang Tuah - Associate of Applied Science, Pharmaceutical Sciences
07.2001 - 10.2004
SMA Sejahtera 1 - High School Diploma,
06.1998 - 07.2001