Silvano Gonzalez
Meridian
Summary
Dynamic professional with experience as an Appointment Setter at Magic Wand Carpet Cleaning Services, excelling in cold calling and building rapport. Proven ability to deliver exceptional customer service while maintaining a positive attitude. Skilled in clear communication and adept at utilizing computer skills to enhance productivity and efficiency.
Overview
1
1
year of professional experience
Work History
Appointment Setter
Magic Wand Carpet Cleaning Services
01.2025 - 04.2025
- focused on contacting potential customers, explaining the company's services, and scheduling appointments for technicians by making phone calls.
- Used a positive attitude and a passion for delivering excellent customer service are important for building customer satisfaction.
Dump Truck Driver
Cloverdale Nursery
07.2024 - 12.2024
- Hauled materials for road construction, large industrial use, construction and agriculture.
- Maintained a clean driving record while operating heavy machinery in challenging weather conditions or congested traffic areas.
- Maintained truck logs or time recordings as required by state and company policies and regulations.
- Transported aggregates from gravel pit to local deliveries in the local area.
Education
Associate Degree - Computer Networking & Technology
Stevens Henager College
Boise, ID06-2006
Skills
- Telephone etiquette
- Cold calling
- Computer skills
- Positive attitude
- Clear communication
- Outbound calling
- Outgoing and friendly
- Building rapport
- Issue research and investigation
- Willingness to learn
Timeline
Appointment Setter
Magic Wand Carpet Cleaning Services
01.2025 - 04.2025
Dump Truck Driver
Cloverdale Nursery
07.2024 - 12.2024
Associate Degree - Computer Networking & Technology
Stevens Henager College
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