Silvia Christin Ginting
Kota Semarang,Gunungpati
Summary
Dynamic and results-driven professional with expertise in event management, team leadership, and customer service. Demonstrates exceptional administrative support skills, with a strong proficiency in Microsoft Office Suite. Adept at multitasking and time management, consistently delivering high-quality outcomes in fast-paced environments. Committed to leveraging skills to drive organisational success and enhance operational efficiency.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Barista, Cashier
Bobakar Indonesia
Semarang, Central Java
02.2022 - 02.2025
- Maintained cleanliness of the café area whilst preparing orders.
- Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
- Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
- Provided a welcoming atmosphere to customers, promoting return visits.
- Warmly greeted and served customers, promptly processing payments to minimise wait times.
- Communicated clearly with team of baristas, management and other front-of-house staff to minimise mistakes.
Administrative Assistant & Liaison Officer
Disporapar Jawa Tengah
Semarang, Central Java
03.2022 - 12.2024
- Handled incoming calls for staff, answering questions, directing calls and documenting messages.
- Supported staff with administrative needs for photocopying, faxing and filing.
- Handled sensitive information discreetly maintaining high level confidentiality at all times.
- Managed front desk duties to ensure smooth operation of reception area.
- Liaised between departments to facilitate smooth information flow.
- Managed sensitive information professionally to uphold confidentiality standards.
- Developed strong professional relationships with clients, secured trust and loyalty.
Tour Leader & Event Assistant
Javamice Pro
Semarang, Central Java
07.2022 - 11.2023
- Helped visitors feel welcome with friendly conversations, personal help and engaging stories.
- Took photos and videos of tourists to preserve memorable experience.
- Entertained tour guests with fun props, stories and activities.
- Monitored tour guests' behaviour and enforced site and tour rules.
Education
Bachelor of Science - Sport Science
Universitas Negeri Semarang
Semarang, Central Java 08.2020 - 05.2024
Skills
- Event Management
- Team Leadership
- Customer Service
- Administrative Support
- Multitasking & Time Management
- Proficient in Microsoft Office Suite
Accomplishments
- 1st Place at SMART SPORT SCIENCE Competition
Universitas Negeri Semarang | July 2022 - Representative for Student Exchange Program
Srinakharinwirot University, Thailand | October 2023
ORGANIZATIONAL & VOLUNTEER EXPERIENCE
- Peparnas 2024 Solo
NPC-Relation | Oktober 2024
- ASEAN PARA GAMES 2022
IT & Technical Support Volunteer | July – August 2022 - UNNES Night Festival 2022
Consumption Division | February – April 2022 - 5th ISMINA International Conference 2021
Presenter | April 2021 - Peparnas 2024 Solo
NPC-Relation | Oktober 2024
References
References available upon request.
Timeline
Tour Leader & Event Assistant
Javamice Pro
07.2022 - 11.2023
Administrative Assistant & Liaison Officer
Disporapar Jawa Tengah
03.2022 - 12.2024
Barista, Cashier
Bobakar Indonesia
02.2022 - 02.2025
Bachelor of Science - Sport Science
Universitas Negeri Semarang
08.2020 - 05.2024
Similar Profiles
Shindyta AulyaShindyta Aulya
Project Manager at NTT Indonesia Solution/NTT Indonesia TechnologyProject Manager at NTT Indonesia Solution/NTT Indonesia Technology
KEMAL AMIRUDIN AULIAKEMAL AMIRUDIN AULIA
LOGISTICS & PROJECT COORDINATOR at PT.BRUNEL SERVICE INDONESIA-PT FREEPORT INDONESIALOGISTICS & PROJECT COORDINATOR at PT.BRUNEL SERVICE INDONESIA-PT FREEPORT INDONESIA
Lukman Lukman null
Finance Director at Ortholite Indonesia (PT Zhi Xing Indonesia)Finance Director at Ortholite Indonesia (PT Zhi Xing Indonesia)
Deni PrasetyoDeni Prasetyo
Marketing Supervisor at PT Rajawali NusindoMarketing Supervisor at PT Rajawali Nusindo
DIANA AMY FINDARINIDIANA AMY FINDARINI
Badan Pusat Statistik at Petugas Sensus Penduduk (Freelancer) 2020Badan Pusat Statistik at Petugas Sensus Penduduk (Freelancer) 2020