Silvia Christin Ginting
Kota Semarang,Gunungpati
Summary
Dynamic and results-driven professional with expertise in event management, team leadership, and customer service. Demonstrates exceptional administrative support skills, with a strong proficiency in Microsoft Office Suite. Adept at multitasking and time management, consistently delivering high-quality outcomes in fast-paced environments. Committed to leveraging skills to drive organisational success and enhance operational efficiency.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Barista, Cashier
Bobakar Indonesia
Semarang, Central Java
2022.02 - 2025.02
- Maintained cleanliness of the café area whilst preparing orders.
- Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
- Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
- Provided a welcoming atmosphere to customers, promoting return visits.
- Warmly greeted and served customers, promptly processing payments to minimise wait times.
- Communicated clearly with team of baristas, management and other front-of-house staff to minimise mistakes.
Administrative Assistant & Liaison Officer
Disporapar Jawa Tengah
Semarang, Central Java
2022.03 - 2024.12
- Handled incoming calls for staff, answering questions, directing calls and documenting messages.
- Supported staff with administrative needs for photocopying, faxing and filing.
- Handled sensitive information discreetly maintaining high level confidentiality at all times.
- Managed front desk duties to ensure smooth operation of reception area.
- Liaised between departments to facilitate smooth information flow.
- Managed sensitive information professionally to uphold confidentiality standards.
- Developed strong professional relationships with clients, secured trust and loyalty.
Tour Leader & Event Assistant
Javamice Pro
Semarang, Central Java
2022.07 - 2023.11
- Helped visitors feel welcome with friendly conversations, personal help and engaging stories.
- Took photos and videos of tourists to preserve memorable experience.
- Entertained tour guests with fun props, stories and activities.
- Monitored tour guests' behaviour and enforced site and tour rules.
Education
Bachelor of Science - Sport Science
Universitas Negeri Semarang
Semarang, Central Java 2020.08 - 2024.05
Skills
- Event Management
- Team Leadership
- Customer Service
- Administrative Support
- Multitasking & Time Management
- Proficient in Microsoft Office Suite
Accomplishments
- 1st Place at SMART SPORT SCIENCE Competition
Universitas Negeri Semarang | July 2022 - Representative for Student Exchange Program
Srinakharinwirot University, Thailand | October 2023
ORGANIZATIONAL & VOLUNTEER EXPERIENCE
- Peparnas 2024 Solo
NPC-Relation | Oktober 2024
- ASEAN PARA GAMES 2022
IT & Technical Support Volunteer | July – August 2022 - UNNES Night Festival 2022
Consumption Division | February – April 2022 - 5th ISMINA International Conference 2021
Presenter | April 2021 - Peparnas 2024 Solo
NPC-Relation | Oktober 2024
References
References available upon request.
Timeline
Tour Leader & Event Assistant
Javamice Pro
2022.07 - 2023.11
Administrative Assistant & Liaison Officer
Disporapar Jawa Tengah
2022.03 - 2024.12
Barista, Cashier
Bobakar Indonesia
2022.02 - 2025.02
Bachelor of Science - Sport Science
Universitas Negeri Semarang
2020.08 - 2024.05
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