Singgih Aji Nugroho
Department Head
Depok
Summary
Department Head of Strategy, Operational Excellence Group with 13 plus years of experience in Banking Industry. Possesses expertise in problem analysis using a systematic approach, identifying root causes, and developing effective solutions by designing strategies to enhance operational efficiency and customer satisfaction.
Overview
13
13
years of professional experience
2
2
Certifications
Work History
Department Head
Operational Excellence Group
12.2023 - Current
Strategy Department
Team Leader
Credit Operation Group
12.2020 - 11.2023
BRISPOT Improvement & Innovatioan Team
Team Member (PO)
Corporate Transformation Group
03.2017 - 11.2020
BRISPOT Development Center & Squad Consumer Team
Staff
Risk Management Division
09.2015 - 02.2017
Credit Risk Review & Monitoring Department
Staff
RO Yogyakarta
03.2014 - 08.2015
Risk Management & Compliance Department
RM Recovery BO
BO Cilacap
10.2012 - 02.2014
Ritel Recovery Team
Education
Master of Management - Actuarial Science
University of Indonesia
Jakarta, Indonesia 04.2001 -
Bachelor of Science - Applied Mathematics
University of Padjadjaran
Bandung 04.2001 -
Skills
- Project Management
- Service management System
- Data Analytic Algorithm Machine Learning
- Product Management
- Digital Marketing 50
- Corporate Finance
- Agile Team Work
- Design Thinking
- Leadership
Accomplishments
Individual Performance for the last three years:
2022 : 3.36 (Sangat Baik)
2023 : 3.13 (Sangat Baik)
2024 : 3.15 (Sangat Baik)
Outstanding projects that have had a significant impact on the company's achievements over the past three years::
2022 :
- BRISPOT as Digital Assistant : Build New Habbit for Mantri to Execute Pipeline Based On KPI MyCore
2023 :
- RADAR CASA : Build Close Loop Ecosystem Transaction
2024 :
- ARCI : New Capability Collection Engine
- ACON : Automatic Create Saving Account through Orgination Credit Process
- ARLOD : Build New Capability to Detect Near Realtime Anomaly Activity to All Lines
Additional Information
- Contributed to the successful digital transformation of business processes through BRISPOT.
- First Place Winner of BLDP 4 for Manager
- Finalist of EMBRIO 2022 with the innovation named DRONAGE.
- Supervising Finalist of EMBRIO 2024 with the innovation named RADAR CASA.
- Supervising Finalist Indonesia Operational Banking Summit 2024 with the innovation named ALENA.
Certification
Risk Management Certification Level 4
Timeline
Department Head
Operational Excellence Group
12.2023 - Current
Risk Management Certification Level 4
09-2022
General Banking Level 1
07-2021
Team Leader
Credit Operation Group
12.2020 - 11.2023
Team Member (PO)
Corporate Transformation Group
03.2017 - 11.2020
Staff
Risk Management Division
09.2015 - 02.2017
Staff
RO Yogyakarta
03.2014 - 08.2015
RM Recovery BO
BO Cilacap
10.2012 - 02.2014
Master of Management - Actuarial Science
University of Indonesia
04.2001 -
Bachelor of Science - Applied Mathematics
University of Padjadjaran
04.2001 -