Electronics Practice
SISWANTO ST
Product Manager
Bekasi,West Java
Summary
Dynamic Product Manager with extensive experience at PT Hisense International Indonesia, Responsible for the product certification process SNI, Energy, Postel (SKEM) and Factory Audit, Know the latest regulatory updates from the government, Analyze competitor products to compare products to be launched and market research analysis. Proven track record in launching successful products and enhancing customer satisfaction through effective collaboration and problem-solving abilities. Provide product training to related departments and new members.
Overview
23
23
years of professional experience
3
3
Certifications
Work History
Product Manager-HA
PT Hisense International Indonesia
09.2023 - Current
- Managed full product certification SNI, Energy, Postel.
- Coordinated project planning and execution with team members and team leads for new product and factory Audit.
- Coordinate with the team if there are changes and new regulations from the government.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Collaborated with sales, marketing, and support teams to launch products in terms of product knowledge and training.
- Documented specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
- Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
- Product documentation to communicate upcoming features and products to internal teams.
- Launched successful products by conducting thorough market research and identifying customer needs.
- Conducted comprehensive market research to identify emerging trends, ensuring our product line remained competitive and relevant.
- Reduced time to market for new product launches, coordinating efforts across multiple departments to ensure seamless execution.
- Increased customer satisfaction, gathering and incorporating extensive user feedback into product improvements.
- Conducted market research to identify new opportunities and target markets.
Assistant Manager - Product Development-HA
PT LG Electronics Indonesia
06.2017 - 09.2023
- Collaborated with suppliers to secure optimal pricing and delivery timelines, reducing production costs without compromising quality.
- Product Certification SNI, Energy, Postel and factory Audit follow up
- Worked closely alongside Quality Assurance professionals throughout the development process, ensuring that all products met the required safety and performance standards.
- Evaluated competitor products and trends, identifying opportunities for growth within the target market.
- Actively participated in industry conferences and events to stay up-to-date on emerging trends and technologies relevant to the role.
- Maintained detailed documentation of all product development stages, ensuring transparency and effective knowledge transfer across teams.
- Achieved successful product launches by coordinating with marketing and sales teams.
- Conducted market research to understand customer needs and identify potential opportunities.
- Identified opportunities for new products and improvements to existing products to increase sales.
- Conducted product inspections to meet organizational and industry standards and requirements.
- Prepared, checked, and coordinated documentation to support component design and application.
Assistant Manager-Product Development-TV
PT LG Electronics Indonesia
06.2014 - 06.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Become a project leader in the Development step and new models in the factory.
- Resolving product issues and failures during testing in QA.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Coordinated with vendors for timely inventory replenishment, ensuring product availability.
- Conducted performance evaluations, identifying areas for development and rewarding strong performance.
Assistant Manager-Product Development-Audio Video
PT LG Electronics Indonesia
06.2002 - 06.2014
- Collaborated with the QA team to problem solving and improvement.
- New model Project leader and follow up all issue
- Training new model
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Bachelor of Science - Electronic Engineering
Muhammadiyah University of Surakarta
Surakarta, Indonesia 04.2001 -
Skills
Product certification management
Government relations for new regulations
Product development
Project planning
Technical support
Competitive analysis
Product validation
Feature prioritization
Troubleshooting and QA
Product vision definition
Customer segmentation
Customer training
Problem-solving abilities
Market research analysis
Root-cause analysis
Accomplishments
- Resolving product issues through QA testing and lab product certification.
- Collaborated with team in the development of new model product.
- Achieved Target by completing New model project with accuracy and efficiency.
Certification
Idea Generation Method Training
Interests
Hobby Electronic practice, Travelling
I really like studying and dismantling electronic products, such as TVs, refrigerators, washing machines, air conditioners and audio videos for practice and to improve my skills in solving problems and identifying the components used.
traveling to areas never visited before and other countries with family
Timeline
Product Manager-HA
PT Hisense International Indonesia
09.2023 - Current
Idea Generation Method Training
01-2023
Assistant Manager - Product Development-HA
PT LG Electronics Indonesia
06.2017 - 09.2023
Assistant Manager-Product Development-TV
PT LG Electronics Indonesia
06.2014 - 06.2017
Negotiation Skill
05-2012
Assistant Manager-Product Development-Audio Video
PT LG Electronics Indonesia
06.2002 - 06.2014
Bachelor of Science - Electronic Engineering
Muhammadiyah University of Surakarta
04.2001 -
Introduction to Penumatics and PLC
03-2001
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