Soetarmi Anne Soerono

• Drive Prospera’s support to the Government of Indonesia (GoI) on key health reform pillars and priority programs in health sector reform (health transformation)
• Priority programs included: primary health care integration; health information systems, reform of regional hospitals, human resource reform
• Technical and managerial leadership guiding national and international experts to provide strategic and operational Government of Indonesia (GoI) institutional reform and sectoral transformation activities
• Supervise and manage external technical assistance to deliver contracted components of this support
• Including the delivery of inclusive, evidence-based transformation and reform agendas.

I have proven myself to be self-motivated, with a strong sense of personal responsibility, especially in a changing environment like international development.

· Provided effective leadership and management of the RACS Global Health program and team in Timor Leste, including expanding partnerships, programming, and funding to ensure the following outcomes are achieved:

· Establish and maintain collaborative partnerships and programs with Government, implementing partners, key stakeholders and donors are maintained through ongoing engagement and cooperation. Key representative in-country.

· Health focused programs are technically sound, aligned to GoTL health plans, RACS MELF, well managed, and achieving planned outcomes and impact

· Supported in-country teams and developed to perform at a high level across areas including program planning and design, program management, financial management and administration, logistics and security.

· Undertake project designs and re-designs when required

· Maintain regular engagement with key counterparts at the Ministry of Health (MoH) Units, National Hospital Nacional Guido Valadares (HNGV), National University Timor Lorasae (UNTL), to ensure health activities delivered by the program, are aligned to MoH priorities

· Ensure project management practices are aligned with DFAT and ACFID accreditation standards and consistent with RACS policies and procedures

· Produce consolidated evidence-informed program activity reports for donors that demonstrate progress against program outcomes using the required reporting format

· Oversee and review in-country financial systems including regular foundation and donor reporting Ensure internal controls and program risk management are in place.

· Manage and support implementation of the Global Health Monitoring, Evaluation & Learning (MEL) framework and processes.

· Provide capacity development throughout all project activities across RACS portfolio in Timor-Leste

· Develop and maintain ongoing working partnerships with key in-country health actors including National Eye Centre, World Health Organisation (WHO), Maluk Timor, St John of God Health Care, Menzies Health, and relevant local not-for-profits / Community based organisations (CBOs)

• Recruited, trained, and coached national team members to support program sustainability .

• Provide Border Control Unit (BCU) obligations and arrival requirements under current / updated Chief Health Officers (CHO’s) Directions for all persons entering Northern Territories borders, as part of biosecurity measures
• Screening activities at COVID testing points in the Darwin area.

• Start Up) Australia (remote) &, Take direct project management responsibility for client activity to delivers results for all objectives specified under the approved, final workplan
• Ensure rapid start-up and response, exercising creativity and responsiveness to ensure staff, counterpart, and beneficiary safety while moving business operations forward to address urgent and emerging technical assistance and other needs
• Oversee development of job descriptions and hiring of team members
• Work jointly with USAID, GoTL ministries and agencies, LHSS consortium partners, and local partners to implement LHSS objectives and achieve results detailed in the final workplan
• Provide strategic direction and technical leadership to produce project results, including implementation as well as research, monitoring and evaluation, and learning activities
• Serve as the project’s representative and key liaison with USAID, government counterparts, and local partners/stakeholders and manage project relationships with each
• Provide leadership and technical support for project staff, including staff representing international subcontractors, local partners, and grantees
• Supervise the project’s field team to ensure a focus on results, achievements of annual work plan and targets, and timely/effective implementation and reporting.

• Lead for the 3-year health project to provide overall strategic and technical direction, as well as establish and implement project management systems and processes for service delivery including: risk management; project personnel; communication; administration; HR; finance; recruitment; procurement; contract compliance; ICT, data management; quality assurance; child protection; anti-corruption and fraud compliance; and Work Health and Safety (WHS)
• This position is central point of coordination with key stakeholders including DFAT, Ministry of Health and Medical Services (MHMS), other Government of Nauru (GoN) agencies, WHO, and local Community Based Organisations (CBOs)
• This included the establishment and continued coordination and support of the Project Steering Group (PSG), acting as secretariat, and working closely to support the Secretary MHMS (PSG Chairperson)
• The role is accountable for overseeing the design and implementation of the Monitoring, Evaluation, and Learning Framework (MELF) for the Project, and assist the MHMS to develop MELF and tools as required, ensuring alignment
• The position is responsible for producing, overseeing, and collating key reports for DFAT including annual reviews against the MELF; annual Work Plans, annual Aid Quality Check (AQC) progress reports; Adviser Performance Assessments (APAs); Partner Performance Assessments (PPAs); monthly financial reporting; other key contractual milestone documents and progress reports
• Transferees Humanitarian / Welfare service module, Eigigu Solutions Corporation (ESC) Nauru

• Short-term consultancy as part of a team of 5 and working with the Government of Nauru (GoN) Dept of Multicultural Affairs, designed the humanitarian / welfare services module for transition of existing welfare activities to a single provider
• The final module design document covered:
• Delivery of programs to transferees to support their wellbeing, promote social engagement, and build community connectedness, pending a durable migration outcome
• Promote transferee self-agency and integration into the community
• Develop information sharing mechanisms between welfare, health, and education support services
• Provide Welfare support across a broad range of community support and services to promote wellbeing, self-sufficiency, empowerment, and community connectedness
• Underlying the delivery of these Welfare services was the promotion of autonomy, self-agency, empowerment, and wellbeing in a safe environment that fosters an enduring positive engagement
• The approach was designed to facilitate inclusion of diverse community groups and build upon existing networks previously established.

• HI is an Australian NGO working wisely, creatively, and carefully to help create a better, safer future for displaced people and host communities around the world
• Using strengths based and trauma informed approaches, HOST provided education and support services to improve the livelihoods and independence of refugees and asylum seekers whilst assisting host countries to integrate them peacefully
• As the Operations Manager, my role was responsible for oversight and management of all aspects of the operational and logistic functions of the HOST refugee settlement project in Nauru
• This included payroll, logistics, risk and safety, and IT
• Reporting to the Country Manager, the role was critical in ensuring efficient operations of the Nauru project and supporting service delivery within contractual obligations and budget
• I led in the development of effective policy and procedure for operational functions in-country
• Developed and monitored the continuous improvement of operational policies, processes and practices to support efficient and effective operations and reporting
• Ensured strong and effective relationships are developed and maintained with all suppliers and stakeholders in relation to project operations
• Provided workforce support through work performance reviews / mentoring of staff and identify further skills development as required

• Lead on identifying, establishing, and mobilising a program office in Hanoi, including the development and setting up requisite systems and business processes to achieve program success
• Work closely with the project team in Hanoi to identify and establish the Hanoi office ensuring accessibility for persons with disabilities
• Undertake all activities required to set up the program office, including procurement of office equipment and utilities, management of relevant tender processes for prospective suppliers of goods and services, establishment of office permits, and office registration
• Mobilise, establish, and implement business processes and operations to ensure overall efficiency of systems and processes to support program outcomes
• Support the project team in initial consultations with key stakeholders including partners in key implementing provinces to inform the establishment of provincial offices, including roles, composition, and functions
• Work closely with the Program team to establish program governance structures
• Carry out extensive recruitment and contracting of Hanoi-based and provincial staff
• Contribute to development and quality assurance of inception phase deliverables

• The PNG Governance Facility (PGF) will be responsible for the design and implementation of Australia’s future governance portfolio under the strategic direction and oversight of the Australian and PNG Governments - bringing governance activities under one umbrella
• This role worked closely with the PGF Manager, to provide high level coordination across the implementation of the LTDS
• This position played a pivotal role in converting concepts and ideas into implementable programs and producing products that could be costed.

• This position was accountable for ensuring a high standard of program development and operational activity in support of the FHF Country Strategy for Indonesia
• Overall the position involved: Country representation; country office set up including all relevant procurement of office equipment and utilities etc.; management of relevant tender processes for prospective suppliers of goods and services; establishment of relevant office permits within the province; office registration and local taxation processes; re-registration of the NGO in Indonesia according to the requirements of the local Dept Of Foreign Affairs; undertake the renewal process of the FHF MoU with the Government of Indonesia; development and implementation of program systems in country including financial and administration manual, employee handbook according to the Indonesian labour laws and regulations, as well as the standards of FHF
• This included the training of office staff as new processes where implemented; development and implementation of recruitment procedures and processes with HQ in Sydney; recruitment of new staff as part of the program start up; program development and implementation, & financial management; partnership management; leadership and management; Child Protection; Accountability at country level for identifying donor funding to enhance FHF’s profile through representation to external actors, and advocacy on behalf of vulnerable populations; Implementation, QA, and development of programs (including Concept Briefs / Project design documents) through needs assessments; re-design of a Child Eye Health Program in eastern province (NTB) for Standard Charters Bank during inception phase of project
• Also undertaken: design new project with goal to reduce the prevalence of avoidable blindness through improving eye health services, increasing community awareness of available services, addressing underlying inequities faced by women accessing eye health, and advocating for increased resources; Draft, manage and review the development of annual project plans, budgets and other program documentation in accordance with annual and strategic plans; Design, setup , and manage monitoring and evaluation processes for the life of the program, and reflected in project expansion and future project development; Identifying, managing and supporting FHF Indonesia project partnerships (such as Government, NGOs, Community Based organisations (CBOs), private sector, etc.); Build a quality eye care services including: health institutional strengthening; training of health personnel; strengthening of school outreach program; Display high levels of personal leadership effectiveness and collaboration within, and across teams providing direction, feedback and guidance as necessary.
• Established strong relationships with key stakeholders, ensuring support for program initiatives and ongoing sustainability.

• Country representative, leadership and management, technical adviser, risk assessment, safety, and security operations - of the FHF national eye health program in Timor-Leste, working with the MoH including the Board of Directors of the National Hospital Dili, Royal Australasian College of Surgeons / East Timor Eye Program, local optical NGO - under the umbrella of the National Eye Centre (NEC).

Roles and responsibilities:

• Technical input through the design of the 3-year country program in eye health care in coordination with the national government and other relevant stakeholders.
• Development and implementation of Country Strategy, specific Annual Plans, and East Asia Vision Program for Australian Aid’s Avoidable Blindness Initiative (ABI); Development / design of annual eye health program and national clinical outreach program, including resource mobilisation, and inclusion of specific components for access of screening for women and girls through. This included inclusion of activities during village health days (mostly frequented by women and mothers with young children); specific maternal and child health clinic days providing health promotion activities regarding general eye health, ophthalmic neonatorum, and other eye infections; or during specific immunisation activities throughout the country.
• Serve as the focal point of NEC for the management of eye programs undertaken by stakeholders mentioned above coordinating with the National Health Strategy.
• Oversee the development of the new National Eye Health Strategy in coordination with government and all relevant stakeholders in-country, advocating for the inclusion of a gender in the eye health component.
• Oversee the residency of training doctors selected to specialise in Ophthalmology outside of Timor-Leste (TL), including a campaign to encourage female medical students to further specialise in several medical fields (as part of the GoTL’s initiative (ministry of Health and Ministry of Education) to promote leadership and development of women in TL).
• Coordination / facilitation with RACS for the ongoing training of recently returned doctors from training in Cuba (with the Ministry of Health and Ministry of Education).
• Responsibility for the organisational development within the country office, including: appropriate policies and practices (child protection, gender in development, employment conditions / staff handbooks etc.); recruitment of appropriate program and clinical staff (national and international) to support effective and sustainable program delivery; annual budget development and management; management of all clinic logistics and procurement including: administrative, clinical and surgical supplies equipment, and vehicle fleet purchases and maintenance.
• Continual monitoring and evaluation through regular reporting as per the requirements project cycle, donors and stakeholders - to ensure program effectiveness; and demonstrated leadership in the capacity development of FHF national staff, local NGOs/CBOs and MoH counterparts, to ensure a long-term sustainable eye program for the eventual hand-over of the NEC and eye program in TL.
• Development of eye health technician curriculum and accreditation process according to the Timor-Leste National Qualifications Framework, through the regulatory bodies of the Secretariat of State for Employment and Training (SEFOPE), the National Institute for Labour Force Development (INDMO), and the Ministry of Education. This was a 2-year process from the beginning of the process to the final endorsement of the accreditation.
• Due to ongoing security issues, I was responsible for the development of the in-country security manual including implementation training of all international and national staff. This was regularly monitored and reviewed through weekly security updates by the UN and INGO security tree. During times of heightened security (e.g., in-country elections), the security process and manual was updated and altered accordingly, including regular briefings with in-country and HQ staff.

• This position was responsible for finalisation of the construction, establishment, opening, and operational function of clinical services, of the NEC – to ensure the efficient running of service delivery through: ongoing management and inspection of clinic construction with architectural, engineering and building contractors; logistical coordination of the purchasing of relevant building materials and services, through tender process in line with the Australian Government Procurement Guidelines (funding through DFAT); monitoring of ongoing building works and standards, with input to a number of required design changes as they occurred
• Development and sign-off of relevant contracts for external contractors
• Upon opening of the clinic and the organisation’s offices: procurement of all office furniture and equipment, as well as major medical and surgical equipment; development and maintenance of office, financial and staffing systems; development / implementation of office and clinic procedures and schedules; ensuring maximum use and efficiency of the NEC, and highest standards of service delivery to patients
• The position played a key role in managing all service providers of the NEC, namely local optical NGO FNTL, FHF, Eye Health Unit (EHU), East Timor Eye Program (ETEP), and Guido Valadares National Hospital Dili (GNVH), to ensure coordination of assistance and shared services arrangements
• Other duties of this position were as follows: Finalisation, periodically review and revision the Operations Plan for the NEC in consultation with the Medical Director; co-ordinate with managers and develop relevant program reporting (financial, M&E, data analysis); development and training of HR policies / Staff handbook, consistent with the TL Labour Code and general hospital practices; recruitment for the start- up of the eye clinic including program staff, clinical staff, and management of Ministry of Health staff within the national and district clinics; development and QA of staff / consultant contractual processes (national and international staff), including required orientation activities; support the clinical and operating teams to deliver high quality clinical services including logistics of clinical outreach visits, ongoing procurement of clinical supplies pharmaceuticals, and maintenance of medical equipment according to the Standard Operating Procedures (SOP); supervise all support and administrative staff at the NEC, including performance appraisals and professional development; and responsible for high-level stakeholder and public relations surrounding the NEC including organisation and facilitation of management meetings.

• The primary function of this role was senior leadership, technical input, management, and upholding high quality implementation of CRS’ health projects in Timor-Leste (including recruitment, leadership, and professional development for the sector’s Project Coordinators and field staff) – to ensure adherence to technical standards, best practices, and donor guidelines
• Responsible for the design, start-up, and implementation of number health projects undertaken by the sector, including submission of tenders to donors including: Global Fund; USAID; and NGO funding
• These included: reproductive health / family planning; Community DOTS TB project, and HIV Care and Support with local faith-based organisations
• All programming was in collaboration with the MoH (national and district levels), private and faith-based clinics, local and international NGOs, and community groups
• The position also worked with the Head of Programs (HoP) and Regional Health Program Advisor to explore opportunities for growth through networking and donor relations, creating promotional materials for CRS, writing concept briefs and technical proposals
• Responsibilities also included the design of CRS-TL’s Global Fund Community DOTS TB program which involved the formation and coordination of the CRS TB consortium, and input into the Ministry of Health’s Principal Recipient (PR) country proposal for the Global Fund Round 10 TB
• Facilitation the renewal of the national policy for TB in Timor-Leste, working closely with all relevant stakeholders: government; donors (including WHO); INGO / local NGOs; and at community level
• Responsibilities included membership of both the HIV Care and Support and Family Planning Technical Working Groups in Timor-Leste
• Oversaw the mentoring of several women in the health workforce in coordination with UN Women, and as part of the national government’s overall Women in Leadership and the Workplace initiatives
• Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.

• In-country management & accountability for facilitating the operations of the Additional Initiatives (AI), recruitment and activities component of the PSCDP, to ensure that sound procurement and project management processes were implemented, and high-quality activities and outputs delivered
• This involved recruitment and contract negotiations, and performance management of subcontractors, budget management and reporting, impact assessment, planning and programming, and quality assurance of the project cycle
• Design of program activities and relevant Terms of Reference (ToR) for proposed requests from the Government of Timor-Leste (GoTL)
• This included: facilitation of Sector Working Groups for the GoTL State of the Nation Report; Organisational Development assessment of the Office of the Secretary of State Council of Ministers
• Provide logistical support, liaison, and in-country deployment and management of sub-contractors under relevant activities
• Manage contractual requirements within the program including program performance, finance, international and national Adviser employment contracts, office facilities, logistics, national staff HR, and in country procurement for the program
• Management and support of the Australian Scholarships awards Project Coordinator during application process, including development of advertising, information dissemination, and information days.
• Supported and motivated employees to be productive and engaged in work, especially under the often demanding pace of work in-country.

• Responsibilities for this position: Collaborate with Director of Business Development in the progress of the Annual Strategic Business Plan of GRM International
• Manage and provide technical input in the development of competitive proposals over several sectors
• Manage tracking of business development opportunities within the Asia/Pacific region
• Maintain client relationships, technical, financial, and contractual management of assigned projects/programs within the organisation

• Indonesia Tsunami Response Team (ITRT) Program in Banda Aceh, was progressing through the transition and development phase with the following objectives: Assess relevance & appropriateness of the FY06 strategies and interventions; measure efficiency of program implementation and verify accomplishments for the first 18 months of the program; report on relevant effects of programming (Do no Harm); determine the program quality, targeting and coverage, and assess sustainability / transition strategies for interventions
• My responsibilities were to review the Year 2 - 5 Strategy document, Quarterly Reports and Baseline Reports, for the evaluation to provide an analytical report reviewing objectives including aid effectiveness
• This role also included the facilitation and administrative support to the FY 2007 Planning Process (including a 3-day strategic planning workshop) for World Vision’s Indonesia Tsunami Response Team (ITRT)
• Coordinated events and meetings, fostering strong relationships among colleagues and counterparts.

• Responsible for the management of administrative functions of the RAMSI Health Facility, including human resources of all facility national and international staff, information technology support, medical records management
• Oversight to activities of the Environmental Health and Public Health Teams providing: administration and resource support; collation and reporting of relevant data: and staff roster management
• Worked closely with the Aspen Medical in-country Team Leader to ensure efficient and effective management of the RAMSI Health Facility, and health facility senior medical staff to ensure administration support was timely and appropriate to the working environment.

• Over the course of this engagement, the role included the following responsibilities: In consultation with Team Leader, AusAID, MoH, and technical Advisers, provide induction / orientation, briefings and on-going management of long and short term in-country project personnel, including performance appraisals
• On-going coordination with AusAID Post, to provide informed knowledge of project activities, progress, and performance
• QA of all project documentation and M&E reporting (Quarterly reports, annual plans, and financial management / reporting) for presentation to the Project Coordination Committee, MoH and donor, to ensure appropriate standards in accordance with project reporting guidelines and donor requirements
• Monitoring project progress (achievement of milestones and outputs to schedule) and contribute to on- going evaluation of risks and impacts
• Preparation / facilitation of workshops and training programs with relevant Advisers
• Coordinating, assessing, and monitoring a Small Grants Scheme throughout the provinces of the Solomon Islands
• Procurement and logistical management within the requirements of the Project and the MoH
• Oversee security requirements for in-country teams – including management and review of security manual, receive updates from Australian High Commission in Honiara, and conduct on-going security briefings with in-country staff.
• Managed and supervised administrative and daily program operations, complying with policies and regulations.

• Supported the Project Director, Team Leader, and Financial Controller in the operational management of the AusAID funded Solomon Islands (SI) Health Institutional Strengthening Project, including on-going donor liaison for project management from Australia-based managing contractor; Consultant / Adviser contracting; management in relation to mobilization/demobilization; project input tracking; financial management; and all reporting requirements.
• Oversight of log frames/resource schedules, as well as management and budget reporting.
• QA of technical reporting prior to submission to donor, including maintaining report database.
• Organised meetings and relevant logistics including support materials.
• I was also responsible for the management of security requirements for in- country teams.
• Served as focal point between HQ and in-country teams in SI

• Management of two AusAID capacity development projects in Samoa and Vanuatu
• Financial management and reporting
• Developed and QA of project related reports and M&E documents
• Consultant / Adviser contracting & management in relation to mobilization/demobilization, project input tracking, payments of invoices and monthly acquittals, and all reporting requirements
• Operational management and administration, for procurement of environmental testing equipment and supplies, to Timor-Leste
• Conducted background reviews for coordination of project tenders and collation of tender documents, for submission as part of the business development team
• In-country visits to Samoa and Vanuatu to participate in contractual project monitoring committee meetings.

• The Division of Health in Timor-Leste requested AusAID (DFAT) to provide team of consultants to prepare a Health Procurement Plan for Timor-Leste, to assist the rebuilding of the country’s health system
• Here I undertook the tasks of interpreter, coordinator, and field data design / collection, including Government and community consultation throughout the Districts of Timor-Leste.

• Responsible for the coordination of Australia-based operational management and administration of the Commodities Assistance Program (CASP) (health procurement) for the Solomon Islands and Timor-Leste, post-conflict
• Conducted background reviews in preparation for tenders, including tender development
• At the request of AusAID, managed the procurement and logistics of emergency relief supplies and provisions for both Solomon Islands and Timor-Leste from Australia
• This included the purchase of hospital and clinical equipment and supplies, researching and sourcing suitable suppliers both in Australia and world-wide, management and reviews of all tender processes for goods and services, development of contracting requirements for all sub-contractors, arrangement of delivery of items to Solomon Islands and Timor-Leste
• Development of final reporting.

• Undertook commissioned literature searches to support the PNG HSSP, as well as providing research support to the HSSP in-country team
• Supported the PNG HSSP Program Director in technical backstopping (financial / management support)
• Coordination of the HSSP orientation program in Brisbane including Adviser support and management.

• Undertook commissioned literature searches for academic staff working in the department of Health Promotion
• Review of health promotion literature and provided research support for academic staff
• Facilitate qualitative methods and data analysis for health workshops
• Facilitate qualitative research workshops, for the Master of Public /Tropical Health in developing countries (MTH) students.

Research component of master’s dissertation.

Prior to 1999:

I was employed as an Entomologist and then Plant Pathologist (Scientist) undertaking research for the Victorian and Queensland Departments of Agriculture.