Sofie Miura
Moscow,ID
Overview
5
5
years of professional experience
Work History
Shift Supervisor
Starbucks
02.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
Shift Manager
McDonald's
06.2020 - 02.2022
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Exercised composure under pressure and in escalated customer service scenarios.
- Trained and mentored new employees to maximize team performance.
Education
Bachelor of Science - Astronomical And Planetary Sciences
Arizona State University
Online05-2028
High School Diploma -
Moscow Senior High School
Moscow, ID06-2020
Skills
- Microsoft Office
- Multitasking and organization
- Customer service
- Time management
Timeline
Shift Supervisor
Starbucks
02.2022 - Current
Shift Manager
McDonald's
06.2020 - 02.2022
Bachelor of Science - Astronomical And Planetary Sciences
Arizona State University
High School Diploma -
Moscow Senior High School
Similar Profiles
Paula MuandaPaula Muanda
Barista tutrice at StarbucksBarista tutrice at Starbucks
Brandi ShelleyBrandi Shelley
Shift Supervisor, Barista at StarbucksShift Supervisor, Barista at Starbucks
Ava BrockAva Brock
Barista at StarbucksBarista at Starbucks
Gustavo Rivera FavelaGustavo Rivera Favela
Barista & Former Shift Supervisor at StarbucksBarista & Former Shift Supervisor at Starbucks
Rebecca LewisRebecca Lewis
Teacher at Plummer-Worley School DistrictTeacher at Plummer-Worley School District