Sonia Indica
Master Ceremony, Liaison officer and Talent Model
South Jakarta,DKI Jakarta
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Liaison Officer
Multicultural Organizations
South Jakarta, DKI Jakarta
10.2021 - Current
- Since late 2021, I've been freelancing as a liaison officer, master of ceremonies and talent model for a wide range of clients.
- At these events, I fill multiple roles including organizing, communications, customer service, and/or sales.
- I also coordinated events and meetings with internal and external stakeholders to better understand needs and address concerns.
Customer Service Officer
PT Asjaya Mukti Graha (Annieland Property)
10.2019 - 09.2021
Responded to customer requests for products, services, and company information.
Customer Service and Sales
PT Bali Lestari EkaJaya (KIA Tours&Travel)
10.2017 - 10.2019
Trained and managed associates in customer service and sales techniques.
Education
Bachelor of Arts - International Relation Communication
LSPR Communication & Business
Jakarta, Indonesia11.2025
Associate's Degree - English Language and Literature
Bina Sarana Informatika University
Jakarta, Indonesia09.2017
Skills
- Compliance and regulations
- Communication Skills
- Employee interaction
- Administrative tasks
- Customer Assistance
- Complaint resolution
- Project management abilities
- Cultural Sensitivity
- Safety awareness
- Maintenance Requests
Languages
English
Upper intermediate
B2
Bahasa Indonesia
Proficient
C2
German
Elementary
A2
Primary Assets
Exceptional interpersonal skills cultivated through 4 years in customer service, adept at building rapport and resolving issues efficiently. Proven ability to thrive in fast-paced environments, demonstrating adaptability and strong problem-solving skills. Passionate about delivering exceptional customer experiences and eager to contribute to a dynamic team.
Personal Information
Date of Birth: 07/14/95
Certification
MC - Moderator Program Batch 15 by Talk Inc Corp
Timeline
Liaison Officer
Multicultural Organizations
10.2021 - Current
Customer Service Officer
PT Asjaya Mukti Graha (Annieland Property)
10.2019 - 09.2021
Customer Service and Sales
PT Bali Lestari EkaJaya (KIA Tours&Travel)
10.2017 - 10.2019
Bachelor of Arts - International Relation Communication
LSPR Communication & Business
Associate's Degree - English Language and Literature
Bina Sarana Informatika University
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