Sophia King
Meridian
Summary
A compassionate, motivated leader with a passion to help others. Getting a bachelor's in psychology with the hopes of going on to get a master's degree. Has completed an EMT course (without licensure) and has personal mental health experience.
Overview
1
1
year of professional experience
Work History
Shift Leader
Jamba Juice
06.2023 - 03.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Shift Leader
Cafe Zupas
09.2022 - 04.2023
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Resolved conflicts between employees to maintain positive and productive work environments.
Education
Bachelor of Science - Psychology
Boise State University
Boise, ID12-2026
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Strong verbal and written communication
- Creative problem solving
- Team collaboration and leadership
Timeline
Shift Leader
Jamba Juice
06.2023 - 03.2024
Shift Leader
Cafe Zupas
09.2022 - 04.2023
Bachelor of Science - Psychology
Boise State University
Similar Profiles
Emily MurphyEmily Murphy
District Manager at CMCS Juice- Jamba JuiceDistrict Manager at CMCS Juice- Jamba Juice
Ava MurrayAva Murray
Team Member at Jamba JuiceTeam Member at Jamba Juice
Julieth HerreraJulieth Herrera
General Manager at Jamba JuiceGeneral Manager at Jamba Juice
Adalynn ArndtAdalynn Arndt
Hostess & Server at Hill's ResortHostess & Server at Hill's Resort
Michelle LeavellMichelle Leavell
Leasing Agent at Creekside Arbour ApartmentsLeasing Agent at Creekside Arbour Apartments