Spenser Meredith
Kingston
Summary
Dynamic professional with a proven track record at Mended LLC, excelling in customer service and operational efficiency. Skilled in strategic planning and inventory management, I fostered strong vendor relationships, enhancing supply chain effectiveness. My leadership and mentoring abilities significantly improved team performance and customer satisfaction, driving repeat business and loyalty.
Knowledgeable in building decks, coverings and sheds with solid background as Owner/Operator. Proven ability to manage operational aspects efficiently and drive business growth through strategic planning and execution. Demonstrated strong leadership and problem-solving skills, consistently ensuring high-quality service and customer satisfaction.
Overview
18
18
years of professional experience
Work History
Owner/Operator
Mended LLC
01.2017 - Current
- Built strong vendor relationships to secure favorable terms and improve supply chain efficiency.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Operated with safety and skill to avoid accidents and delays.
Co-owner/Production Manager/Shipping and Receiving Manager
Unibur
02.2015 - 11.2016
- Developed strategic business plans to enhance operational efficiency and market reach.
- Managed daily operations, ensuring adherence to quality standards and customer satisfaction.
- Implemented inventory management systems, reducing waste and improving supply chain effectiveness.
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
- Mentored employees to improve work performance, promoting professional development and growth within the company.
- Established foundational processes for business operations.
- Developed a strong company culture, fostering teamwork and collaboration among staff members.
- Cultivated a safe working environment by adhering to workplace safety policies and providing necessary resources for employee wellbeing.
Sales Manager/ Assistant Store Manager
Pawn 1
01.2013 - 01.2015
- Implemented inventory management systems, optimizing stock levels and reducing holding costs.
- Established strong relationships with clients, fostering loyalty and repeat business through effective communication.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
Journeyman Carpenter
Lydig
01.2008 - 01.2013
- Constructed and installed frameworks for various structures, ensuring compliance with safety standards.
- Collaborated with project managers to develop and execute project plans effectively.
- Led a team of carpenters in executing complex projects, enhancing workflow efficiency.
- Trained apprentices on carpentry techniques, tools, and safety protocols to improve team performance.
- Utilized advanced woodworking tools and equipment to create precise building components efficiently.
- Implemented process improvements that reduced material waste and increased overall productivity on job sites.
- Completed installations of building structures, trim, flooring, and cabinetry.
- Demonstrated versatility as a journeyman carpenter with experience in both rough framing and finish work across diverse construction environments.
- Installed and repaired woodwork, millwork and cabinetry.
- Improved project efficiency by effectively managing carpentry tasks and maintaining a well-organized worksite.
- Mentored apprentice carpenters, providing guidance on best practices for improved skill development and work efficiency.
- Enhanced safety measures by consistently adhering to industry guidelines, reducing workplace accidents significantly.
- Read and interpreted blueprints, sketches and specifications to understand job.
- Planned and executed work with proper tools and materials to maximize productivity.
- Discarded debris and disposed waste to maintain cleanliness and quality standards.
- Built and hung custom doors and frames.
- Specialized in foundations, framing and finish carpentry.
- Operated forklifts and other heavy equipment.
- Managed inventory of tools, supplies and equipment.
- Facilitated harmonious working relationships with crew members to prevent problems and conflicts.
- Read and interpreted blueprints and construction documents to determine project directives.
- Effectively used nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
Education
High School Diploma -
Thompson Direct
Coeur D'Alene, IDSkills
- Customer service
- Operational efficiency
- Employee mentoring
- Strategic planning
- Inventory management
- Quality assurance
- Team leadership
- Project management
- Safety compliance
- Workflow optimization
- Equipment maintenance
- Time management
- Communication skills
- Operations oversight
- Strong work ethic
- Decision-making
- Dependable and reliable
- Customer-oriented
- Materials transport
- Safe driving practices
- Load security
- Safe driving
- Trailer maintenance
Timeline
Owner/Operator
Mended LLC
01.2017 - Current
Co-owner/Production Manager/Shipping and Receiving Manager
Unibur
02.2015 - 11.2016
Sales Manager/ Assistant Store Manager
Pawn 1
01.2013 - 01.2015
Journeyman Carpenter
Lydig
01.2008 - 01.2013
High School Diploma -
Thompson Direct