Sri Wahyuni
Senior Manager Health Care Service
Jakarta,JK
Summary
With over 17 years of professional experience, including 3 years as a Senior Manager in Health Care Solutions Service, I have developed a strong background in data analysis and a proven track record of designing, implementing, and evaluating improvement initiatives that drive results.
My accomplishments include significant reductions in error rates, the development of a high-performing team that consistently meets or exceeds SLA targets, and the establishment of strong, collaborative relationships with clients through effective communication and interpersonal skills
Overview
22
22
years of professional experience
8
8
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
Senior Manager Health Care Service
PT. AdMedika
07.2006 - Current
- Implemented and developed operational standards, policies and procedures.
- Provided strong leadership to enhance team productivity and morale.
- Consistently met or exceeded annual performance targets set by senior leadership.
- Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships.
- Reduced financial error and optimized resource allocations.
Nurse
Abdi Waluyo Hospital
07.2003 - 06.2006
- As a nurse in the emergency room
- As a polyclinic nurse
- As a doctor's assistant
Education
Bachelor - Public Health
Sekolah Tinggi Ilmu Kesehatan Indonesia Maju
06.2015 - 03.2017
Associate - nurse
Pertamedika Nurse Academy
06.2000 - 06.2003
Senior High School - Science
SMUN 1 Cianjur
06.1997 - 06.2000
Skills
Operations unit planning
Talent development
Resource allocation
Cross-functional comunications and collaboration
Troubleshooting and problem resolution
Documentation and reporting
Reporting management
Certification
PAMJAKI CERTIFICATIONS, AAAK, Jakarta, Jakarta, 09/01/15
Date Of Birth
06/24/82, Jakarta
Personal Information
Nationality: Indonesian
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Effectively managed 1.3 million members, with an average of 20,000 inpatient cases per month, while supervising 4 managers, 6 assistant managers, 350 staff and collaborating with 10 medical advisors.
- Improved SLA achievement for guarantee in 2024, with an average increase of over 1% compared to 2023.
- Reduced financial error rates by around 25% in 2024, relative to 2023, under my team's leadership.
Work Preference
Work Type
Full TimeLocation Preference
On-SiteHybridRemoteImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionTeam Building / Company RetreatsTimeline
Bachelor - Public Health
Sekolah Tinggi Ilmu Kesehatan Indonesia Maju
06.2015 - 03.2017
Senior Manager Health Care Service
PT. AdMedika
07.2006 - Current
Nurse
Abdi Waluyo Hospital
07.2003 - 06.2006
Associate - nurse
Pertamedika Nurse Academy
06.2000 - 06.2003
Senior High School - Science
SMUN 1 Cianjur
06.1997 - 06.2000