With over 17 years of professional experience, including 3 years as a Senior Manager in Health Care Solutions Service, I have developed a strong background in data analysis and a proven track record of designing, implementing, and evaluating improvement initiatives that drive results.
My accomplishments include significant reductions in error rates, the development of a high-performing team that consistently meets or exceeds SLA targets, and the establishment of strong, collaborative relationships with clients through effective communication and interpersonal skills
Operations unit planning