Sri Yuliana
Jakarta Barat
Summary
Over 16 years of experience in Resettlement and Movement management, specializing in movement operations. Developed expertise in dynamic environments through extensive work with IOM Indonesia. Proven ability to manage complex movement operations effectively and efficiently. Strong track record of delivering results in high-pressure situations.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Senior Operations Assistant (Movement and Data Processing)
IOM-Indonesia
01.2009 - 03.2025
- Oversee up to a total of Three staff members who are undertaking movements and data processing activities, including coordinating, scheduling and booking travel, distributing booking notifications (ABNS), and issuing updates on domestic flights, cancellations and departures notifications; or data processing activities, including recording demographic and biographic information in mimosa, confirming receipt to third parties, and managing, securing, and accounting for travel documents by the local standard operating procedures (SOPs).
- Support staff development processes such as providing training, assigning duties and giving feedback to staff members on their performance regularly to ensure high quality work and the accurate completion of activities.
- Oversee the organization and completion of all bookings by the movements' staff members in a timely.
- Ensure compliance with program-specific sops for different migrant types and other modes of travel by air, land or sea.
- Maintain documents and protect Senior Management documents by keeping information confidential.
- Distribute information to internal and external stakeholders.
- Maintain and ensure the confidentiality and integrity of all relevant paperwork in line with standards of conduct and data protection rules.
- Alert national movement operations manager or management of any non-compliance to sops or codes of conduct by IOM staff members or partners.
Programme Officer
ICMC
07.2006 - 12.2008
- As complementary of psychosocial program will coordinate with psychosocial team and make arrange program planning such as Carry out needs assessment and strategic planning activities, Develop and facilitate training in all targeted areas of the program, Manage grants selection and grants administration process, Assist grantees in meeting ICMC administrative and financial requirements, Monitor and evaluate the implementation of the program grants, Maintain program data bases as required, Reporting and maintaining files/ administrative system, interpret and/or translate materials between English and Bahasa Indonesia as required, Effectively communicate with relevant NGO, International NGO and other networks, Represent ICMC within its program networks and in public, as needed.
- Lead and represent the IG programme in the district of assignment, socialize IG programme and establish co-operation with various stakeholders.
- Assist the Advisers in preparing correspondence and coordinating briefs and reports for stakeholders.
- Support capacity building of local partners in cooperation with ICMC's NGO capacity building staff.
- Translate and interpret between Bahasa Indonesia and English as required.
- Undertake regular field-level monitoring and follow up on any issues or concerns arising.
- Organize and maintain district level program document files and prepare narrative and statistical reports.
Ticketing and Reservation Staff
PT. Pelita Air Service
Jakarta
07.2002 - 12.2005
- Handle customer inquiries, process reservations, and ensure a smooth and positive experience for guests, while maintaining accurate records and adhering to company policies.
- Responsible for processing ticket payments at the airport sub-office.
- Monitoring the passenger count for each route.
- Confirming tickets with passengers or travel agents.
- Preparing the passenger name lists by their tickets.
- Reconfirming details with the aircrew on the scheduled day.
Education
Bachelor's Degree - Economy in Transport Management, Air Transportation
Trisakti
Jakarta12.2005
Diploma - Transport Management, Air Transportation
Trisakti
Jakarta12.2001
Skills
- Microsoft Office (Word, Excel, Power Point)
Certification
- MiMOSA NextGen Movement Module Training, 05/09/24
- ATOMS Training of Trainers, 11/28/24
- Prevention of Sexual Exploitation and Abuse (PSEA) In-person, 2024
- Standard Operating Procedure to Facilitate IOM, Movement: Planning, Booking, and Coordination, 03/04/24
- Contribution to IOM's Role in the Afghan Emergency Response in the United States, 04/19/22
References
- Yasar OGUL, Head of Operations, IOM Bangkok, yogul@iom.int
- Yazan Shamout, National Operations Officer, International Organization for Migration, Washington D.C., yshamoutnyc@iom.int
- Moussoumakhan Diallo, Programme Officer (Movement Operations & AVRR), mousdiallo@iom.int; diallomoussoumakhan@outlook.com
- Dejan Micevski, IOM Cox's Bazar, dmicev@iom.int
Personal Information
Date of Birth: 07/10/79
Relevant Previous Assignments
- USRAP -STA Contribution to IOM's Role in the Afghan Emergency Response, 08/12/22, 11/25/22
- RMM (OSU) TDY Support in IOM HQ, Geneva, 07/09/18, 08/03/18
- MSS On-the-job Training in Manila, 04/16/17, 04/29/17
- RMM training in IOM HQ, Geneva, 04/11/16, 04/15/16
Timeline
Senior Operations Assistant (Movement and Data Processing)
IOM-Indonesia
01.2009 - 03.2025
Programme Officer
ICMC
07.2006 - 12.2008
Ticketing and Reservation Staff
PT. Pelita Air Service
07.2002 - 12.2005
Bachelor's Degree - Economy in Transport Management, Air Transportation
Trisakti
Diploma - Transport Management, Air Transportation
Trisakti