Srihadi Susilo
South Jakarta
Summary
Engineering background with around 15 years working experiences dealing with product management; people and channel management; supply chain, logistics, contract and agreement management, risk management, asset and warehouse management; business and operation development; B2C and B2B sales and marketing; customer care; continues improvement for business process and operations; partnership and community development program.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Logistics and Distribution Manager
PT. Industri Nuklir Indonesia (Persero)
Serpong, Indonesia
12.2021 - 11.2022
- Company Overview: www.inuki.co.id
- Manages and oversees end to end supply chain operations with 10 subordinates in procurement, asset and warehouse, distribution and logistics division.
- Represent company as Management’s assignment include for international parties, multinational and international suppliers.
- Increase efficiency and productivity in SCM Team around 10% by tied monitoring.
- Appointed as Head of Partnership and Community Development Program / PKBL / CSR.
Logistics and Asset Specialist
PT. Industri Nuklir Indonesia (Persero)
Serpong, Indonesia
06.2019 - 11.2021
- Company Overview: www.inuki.co.id
- Manages company assets with around 1000 items.
- Fulfill procurement process from big / international suppliers.
- Coordinate with all parties related with procurement and purchasing.
- Able to make cost down realization from budget around 10%.
Assistant Sales Manager - Office Industry Division
PT. Fujifilm Indonesia
Jakarta, Indonesia
08.2018 - 06.2019
- Company Overview: www.fujifilm.com
- Penetrate Industrial Advanced Radiography (CR and DR) in Indonesia’s market.
- Able to convince our products at Chevron in Duri, Dumai thru live demo on site.
- Assess the eligibility of potential Channel Partner and propose to Management.
- Handling asset for demo and product selling around IDR 10 Billion.
Senior Sales Engineer – Test System PT
PT. NDT Instruments Indonesia
Jakarta, Indonesia
10.2016 - 07.2018
- Company Overview: www.foerstergroup.com/en/
- Penetrate NDT Test System (X-Ray, Eddy Current, Ultrasonic Testing) by sales visit, marketing demos and seminar.
- Collaborate with all Principals in marketing strategies and demos.
- Acting as Sales Manager with 15 subordinates and increase sales team achievement from IDR 3 Billion to IDR 7 Billion.
Key Account Engineer
FLUKE SOUTH EAST ASIA Pte Ltd.
Jakarta, Indonesia
04.2015 - 09.2015
- Company Overview: www.fluke.com
- Developing and managing existing all Channel Partners and Key Account Customers to maximize penetration utility segment in Indonesia.
- Get closing dealing with Channel Partner thru demo on site in PT. Cikarang Listrindo and PLN Distribution
- Acquire a new Channel Partner, PT Citra Wahana Sekar Buana, with capital amount USD 50.000, 100% above capital target.
Technical Sales Engineer
PT. Suplintama Maju Semesta
Jakarta, Indonesia
01.2015 - 03.2015
- Company Overview: www.suplintama.co.id
- Promote process and measurement control (pressure, level, flow detector): Honeywell’s and GE Panametrics’ brand.
- Maintain and acquire new sales accounts.
Inside Sales Engineer
PT. Advantech International
Jakarta, Indonesia
09.2013 - 12.2014
- Company Overview: www.advantech.com
- Nurturing customers by increasing branding image and expanding.
- Be proactive in lead generation and accounts management.
- Able to bring embedded key account customer to the company.
- Generate quotations with monthly achievement around USD 7000.
Wireless Intelligent Network – NOC Team Leader
PT. Uangel Indonesia
Jakarta, Indonesia
05.2009 - 07.2013
- Company Overview: www.uangel.com/business/customers/
- Lead and supervise 3 subordinates on daily network monitoring.
- Prepare Service Level Agreement, Key Performance Indicator documentations.
- Able to achieve 98% success rate for charging and network.
Customer Care Center Officer
The Royal Bank of Scotland | now ANZ, formerly ABN AMRO
Jakarta, Indonesia
10.2008 - 04.2009
- Provide credit card and banking information thru email and letter.
- Make report to management for trend, risk and claim actions anticipation.
- Follow up apprx. 70 incoming and outgoing letters and emails per day.
Citiphone & Customer Care Center Officer
Citibank N.A
Jakarta, Indonesia
09.2006 - 09.2008
- Contact center officer for customer’s credit card thru phone and email.
- Make report to management for trend, risk and claim actions anticipation.
- Manage all incoming and outgoing letters and emails.
- Able to handle around 90 customers per day.
Sales Executive
PT. ASTRA INTERNATIONAL Tbk. – ISUZU
Jakarta, Indonesia
02.2003 - 10.2003
- Company Overview: www.isuzu-astra.com
- Search customers and fulfill their demand with our products.
- Get closing dealing of 6 Isuzu Panther minibus in first 6 months’ employment.
Education
Bachelor of Engineering - Electronics
UNIVERSITY OF INDONESIA
01.2006
Diploma Degree - Industrial Electronics
STATE POLYTECHNIC OF JAKARTA – SPECIAL PROGRAM
01.2002
Skills
- Contract agreement management
- Supply chain management
- Channel partner management
- Continues business improvement
- Business operation management
- Asset & warehouse management
- Winning the customer’s hearts
- Uphold compliance and fairness
- Strategic management point of view
- Cost Forecasting and management
- Excellent problem solving
- Neat in documentation
- NDT advance radiography
- Trend, risk, claim management
- SAP R3 Usage
- Familiar with Siebel CRM and Lark
- Microsoft and computer savvy
Certification
- Awareness and Interpretation of ISO 9001:2015 ; Issuer : AIA, 2016
- Certificate of Completion :
- Anti-Bribery : The Corruption Files ; certified by LRN, The Legal Knowledge Company , 2015.
- Global Competition Law : Illegal Agreements ; certified by LRN, The Legal Knowledge Company , 2015.
- Donaher Standards of Conduct ; certified by LRN, The Legal Knowledge Company , 2015.
- TOEFL Prediction Course ; certification from Intensive English Course, 2006.
- National Senior Technician for Industry from Ministry of Labor RI, 2002.
- Advanced Level – General English Class ; certification from American English Language Training Center, 2001.
Language
Bahasa and English.
Timeline
Logistics and Distribution Manager
PT. Industri Nuklir Indonesia (Persero)
12.2021 - 11.2022
Logistics and Asset Specialist
PT. Industri Nuklir Indonesia (Persero)
06.2019 - 11.2021
Assistant Sales Manager - Office Industry Division
PT. Fujifilm Indonesia
08.2018 - 06.2019
Senior Sales Engineer – Test System PT
PT. NDT Instruments Indonesia
10.2016 - 07.2018
Key Account Engineer
FLUKE SOUTH EAST ASIA Pte Ltd.
04.2015 - 09.2015
Technical Sales Engineer
PT. Suplintama Maju Semesta
01.2015 - 03.2015
Inside Sales Engineer
PT. Advantech International
09.2013 - 12.2014
Wireless Intelligent Network – NOC Team Leader
PT. Uangel Indonesia
05.2009 - 07.2013
Customer Care Center Officer
The Royal Bank of Scotland | now ANZ, formerly ABN AMRO
10.2008 - 04.2009
Citiphone & Customer Care Center Officer
Citibank N.A
09.2006 - 09.2008
Sales Executive
PT. ASTRA INTERNATIONAL Tbk. – ISUZU
02.2003 - 10.2003
Bachelor of Engineering - Electronics
UNIVERSITY OF INDONESIA
Diploma Degree - Industrial Electronics
STATE POLYTECHNIC OF JAKARTA – SPECIAL PROGRAM
Personality
- Honest.
- Integrity.
- Responsible.
- Open minded.
- Risk-taker.
- Fairness.
- Quick learner.
- Adaptable.
- Resilient.
- Consistently implement high standards.
- Problem solving abilities.
- Helicopter view.