Summary
Overview
Work History
Education
Skills
Webinars Attended
Professional Expertise
Organization
Timeline
Generic
SRIWAHYUNI T. SIAGIAN

SRIWAHYUNI T. SIAGIAN

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Jl. Pangkalan Jati 2 Gang Cerry No. 26E, RT / RW. 003/ 002 Cinere, Depok.

Summary

I am an Alumni of Gunadarma University, majoring in Informatics Engineering and have worked at PT Bank Cimb Niaga Tbk. I was born in Balige, 30 March 1999. I am a careful and conscientious person in my work, responsible and never give up. I also like to learn new things and adapt to a team and also work individually.

Overview

2
2
years of professional experience
4
4
years of post-secondary education

Work History

Intern IT SUPPORT

RS. BHAYANGKARA TKII JAYAPURA
01.2023 - 02.2023
  • Able to prepare all IT needs in the hospital
  • Able to overcome hardware troubleshooting
  • Able to educate employees in the use of SIMRS in each unit
  • Able to educate employees in using application software from BPJS
  • Able to install software
  • Able to design photoshop and coreldraw

Customer Service

PT. Bank Mandiri (Persero)Tbk.
03.2023 - 04.2024
  • I am here serving customers and providing services, asking for customer needs and complaints
  • Solving Problems from customers
  • Manage Administration for customers
  • Convey the required information, Provide product offers
  • Maintain good relationship with customers

Teller

PT.Bank Cimb Niaga Tbk .
09.2024 - Current
  • Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
  • Informing customers about bank products and services.
  • Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.
  • Maintaining and balancing cash drawers and reconciling discrepancies.
  • Packaging cash and rolling coins to be stored in drawers or the bank vault.
  • Keeping a clean, organized work area and a professional appearance.
  • Handling currency, transactions, and confidential information in a responsible manner.
  • Using software to track bank information and generate reports.
  • Following all bank financial and security regulations and procedures.

Education

Bachelor Degree - Informatics Engineering

Gunadarma University
09.2017 - 08.2021

Skills

Communication

Webinars Attended

  • Budaya K3 Untuk Meminimalisir Kecelakaan Kerja di Laboratorium, 2017
  • Building Bridges Between Augmented Reality and The World, 2018
  • Develop Your Innovation, Build Your Mobile Apps, 2019
  • Manage Your Financial With IoT Technology, 2020
  • Kalibrr Ngabuburit Online Hiring Camp, 2022

Professional Expertise

  • Microsoft Office
  • Microsoft Outlook
  • Unity 3D
  • Blender 3D

Organization

  • Informatics Engineering Student Association - Jakarta, Member of Public Relations Division, 09/01/18 -09/30/20
  • Gunadarma Prayer Fellowship - Jakarta, Member Of Pudokum Division, 08/01/18 - 08/31/19

Timeline

Teller

PT.Bank Cimb Niaga Tbk .
09.2024 - Current

Customer Service

PT. Bank Mandiri (Persero)Tbk.
03.2023 - 04.2024

Intern IT SUPPORT

RS. BHAYANGKARA TKII JAYAPURA
01.2023 - 02.2023

Bachelor Degree - Informatics Engineering

Gunadarma University
09.2017 - 08.2021

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