Siti Mustafidah
Customer Relations
Jakarta,JK
Summary
Dynamic professional with a proven track record in enhancing customer relations and strategic sales planning. Excelled in persuasive communication and problem-solving, achieving significant territory growth. Skilled in teamwork and adaptability, consistently surpassing goals through a goal-oriented mindset.
Overview
11
11
years of professional experience
Work History
Marketing and Administration
PT Jasa Usaha Bersama PLTU Tanjung Jati B
11.2015 - 03.2018
Medical Representative
Servier Pharmaceutical Indonesia
11.2013 - 12.2014
Customer Service Representative
Bank Syariah Mandiri
07.2011 - 06.2013
Administration and Finance
PT Pegadaian Syariah
11.2009 - 12.2010
Marketing Credit Card
Bank Mega
08.2007 - 07.2009
Education
BBA - Business Management
Universitas 17 Agustus 1945
Semarang, Indonesia 04.2001 -
Associate of Applied Science - Marketing Management
Universitas Diponegoro
Semarang, Indonesia 04.2001 -
Skills
Customer relations
Persuasive communication
Feedback collection
Client onboarding
Problem-solving
Strategic sales planning
Goal-oriented mindset
Territory growth
Teamwork and collaboration
Adaptability
Timeline
Marketing and Administration
PT Jasa Usaha Bersama PLTU Tanjung Jati B
11.2015 - 03.2018
Medical Representative
Servier Pharmaceutical Indonesia
11.2013 - 12.2014
Customer Service Representative
Bank Syariah Mandiri
07.2011 - 06.2013
Administration and Finance
PT Pegadaian Syariah
11.2009 - 12.2010
Marketing Credit Card
Bank Mega
08.2007 - 07.2009
BBA - Business Management
Universitas 17 Agustus 1945
04.2001 -
Associate of Applied Science - Marketing Management
Universitas Diponegoro
04.2001 -