Stephanie Johnson

Boise Ketamine Clinic

01.2022 - 11.2024

Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Checked emails, received and sent faxed referrals, and sent scripts for insurance based Ketamine.
Sent all online paperwork needed before each appointment and did follow up before first appointment.
Input all insurance information into emed practice as well as registered all new patients with all information.
Set up clinic and all rooms and made sure everything was stocked and ready for the day.
Ordered supplies for refreshment bar as well as clinic supplies (minus medical supplies).
Helped plan and execute all company parties.
Helped patients during sessions as needed when RN was busy with another patient.
Performed phone consultations to inform potential patients what our services were and pricing.
Scheduled not only appointments for solo ketamine sessions but I also scheduled guided sessions for 6 different therapist sessions with patients.
Collected all payments and copays at time of appointments.
Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.

Summary