Summary
Overview
Work History
Education
Skills
Timeline
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Stephen Palayukan

Stephen Palayukan

Business Development Manager
Jakarta

Summary

Accomplished and experienced with a demonstrated history of working in the medical device industry for more than 10 years, especially in Interventional business.

Overview

14
14
years of professional experience
4
4
years of post-secondary education
1
1
Language

Work History

Business Development Manager

PT. Becton Dickinson Indonesia
Jakarta, Jakarta
06.2021 - Current
  • Part of leadership team and work with regional team.
  • Strengthened client relationships, conducting regular follow-up meetings to ensure satisfaction and uncover additional needs.
  • Led cross-functional teams to successfully execute complex projects, ensuring timely delivery and client satisfaction.
  • Established valuable partnerships with 6 distributors, creating mutually beneficial synergies that accelerated growth for both parties.
  • Managed 3 business platforms, consistently exceeding revenue targets through upselling strategies and exceptional customer service

Business Unit Manager

PT. Tawada Healthcare
Jakarta, Jakarta
01.2019 - 05.2021
  • Implemented innovative marketing initiatives for increased brand visibility and customer engagement.
  • Communicated regularly with executive leadership regarding progress updates, challenges, and achievement highlights within the unit.
  • Developed strong team dynamics through regular communication, resulting in improved performance.
  • Established productive relationships with key stakeholders, ensuring alignment of business objectives.
  • Conducted detailed market analysis for informed decision-making and strategic planning.

Business Development Manager

PT. Tawada Healthcare
Jakarta, Jakarta
07.2016 - 12.2018
  • Built relationships with customers and community to establish long-term business growth.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Managed accounts to retain existing relationships and grow share of business.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.

Account Executive

PT. Nugra
Jakarta, Jakarta
10.2011 - 06.2016
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
  • Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.

Education

Bachelor of Information Technology - Information Technology

Bina Nusantara University
Jakarta
07.2007 - 01.2011

Skills

Business Development

Negotiations

Sales and Marketing

Distributor Management

Strategic Planning

Teamwork and Collaboration

Team Leadership

Timeline

Business Development Manager

PT. Becton Dickinson Indonesia
06.2021 - Current

Business Unit Manager

PT. Tawada Healthcare
01.2019 - 05.2021

Business Development Manager

PT. Tawada Healthcare
07.2016 - 12.2018

Account Executive

PT. Nugra
10.2011 - 06.2016

Bachelor of Information Technology - Information Technology

Bina Nusantara University
07.2007 - 01.2011

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Stephen PalayukanBusiness Development Manager