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STEVEN LIONARDI
Deputy General Manager
Jakarta
Summary
A dynamic leader with a proven track record at PT. METAL ONE INDONESIA, I excel in operations management and cross-functional team coordination. My strategic approach to business development and interpersonal skills led to significant revenue growth. Expert in fostering corporate communications and negotiating, I drive organizational success and effective problem resolution.
Possessing exceptional leadership and strategic planning abilities, combined with deep understanding of business operations and financial management, I excel in driving organizational growth and efficiency. Proficient in budgeting and resource allocation, as well as in developing and implementing effective policies, ensuring optimal performance. Dedicated to achieving measurable results and fostering collaborative, high-performing team environment.
Overview
12
12
years of professional experience
3
3
Languages
Work History
Deputy General Manager
PT. METAL ONE INDONESIA
Jakarta, Indonesia
04.2021 - Current
- Managed multiple projects simultaneously while maintaining focus on meeting key milestones.
- Developed and executed annual business plans, resulting in consistent revenue growth.
- Participated in planning process to achieve corporate objectives.
- Fostered and promoted cooperative and harmonious working climate conducive to maximum employee morale, productivity, and effectiveness.
- Facilitated cross-functional collaboration to drive successful project completion within deadlines.
- Ensured compliance with relevant regulations by developing robust policies and procedures.
- Improved internal communication channels, fostering a culture of transparency and accountability among team members.
Manager
PT. METAL ONE INDONESIA
Jakarta, Indonesia
02.2020 - 04.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved marketing to attract new customers and promote business.
- Developed and maintained relationships with customers and suppliers through account development.
- Increased market share with strategic business development efforts, expanding into untapped markets.
- Defined clear targets and objectives and communicated to other team members.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Sales & Marketing Manager
PT. FUMIRA
Bekasi, Indonesia
01.2017 - 11.2019
- Analyzed sales and marketing data for improved strategies.
- Conducted market research to identify new business opportunities and stay ahead of industry trends.
- Optimized sales processes, streamlining procedures for increased efficiency and better customer service.
- Improved brand visibility with well-executed promotional campaigns and engaging social media content.
- Negotiated contracts skillfully, achieving favorable terms that contributed to bottom-line results.
- Created and expanded sales presentations to new and existing customers increasing net sales revenue by 75% in sales.
- Managed sales promotions and marketing strategies on major social media sites.
- Developed key account relationships for improved client retention and long-term partnerships.
- Led a high-performing sales team, providing coaching and ongoing support to ensure success.
- Cultivated and maintained strategic alliances with key partners and vendors.
- Expanded distribution channels by forming strategic partnerships with key industry players.
- Reduced operational costs through streamlined workflows, smart budgeting practices, and efficient resource allocation.
- Led crisis management team and provided quick turnaround solutions.
Sales Manager
PT. RAGAM LOGAM
Jakarta, Indonesia
07.2015 - 01.2017
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Sales & Marketing Assistant Manager
PT. FUMIRA
Bekasi, Indonesia
10.2012 - 07.2015
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maintain as key account for customers, based contractors based customers.
- Actively engaged main Japanese main contractors with Sub-Contractors company as customers.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
Education
Bachelor of Economics - Finance
University of Pelita Harapan
Tangerang, Indonesia 07.2005 - 09.2009
No Degree - Chinese Mandarin Literature
Xiamen University
Xiamen, China 04.2001 -
Skills
Operations management
Cross-functional team coordination
Corporate communications
Sales management
Organizational development
Business development
Problem resolution
Interpersonal skills
Goal setting
Sales expertise
Skilled negotiator
Software
Basic SAP ERP System
Basic Adobe Lightroom
Hobbies : Photography, Tennis
During my free time, i enjoy taking Tennis as my sports and Taking photos of city-urban during travelling or photos of creating different artistic approached.
Timeline
Deputy General Manager
PT. METAL ONE INDONESIA
04.2021 - Current
Manager
PT. METAL ONE INDONESIA
02.2020 - 04.2021
Sales & Marketing Manager
PT. FUMIRA
01.2017 - 11.2019
Sales Manager
PT. RAGAM LOGAM
07.2015 - 01.2017
Sales & Marketing Assistant Manager
PT. FUMIRA
10.2012 - 07.2015
Bachelor of Economics - Finance
University of Pelita Harapan
07.2005 - 09.2009
No Degree - Chinese Mandarin Literature
Xiamen University
04.2001 -
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